At a Glance
- Tasks: Support catering services and events at Rugby School with a friendly, professional approach.
- Company: Join Lodestone House, part of the global Compass Group family, known for high-quality catering.
- Benefits: Enjoy competitive pay, discounts on travel and shopping, wellness classes, and career development opportunities.
- Other info: Flexible hours, great perks, and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive team in a lively hospitality environment while making a real impact.
- Qualifications: Good communication skills, customer service focus, and a valid UK driving licence required.
The predicted salary is between 30000 - 31320 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About the Role
We are looking for a friendly and reliable Hospitality Assistant to join our hospitality team working at Rugby School, supporting the day-to-day operation of our catering services, events, and functions. Working alongside the Hospitality Manager and wider team, you will help deliver food and beverage services to agreed standards, ensuring a smooth, efficient, and welcoming experience for pupils, staff, and visitors.
You will assist with service delivery, beverage preparation, setting up and clearing hospitality equipment, stock handling, and general catering duties while maintaining high standards of hygiene, cleanliness, and presentation across all service areas. You will also be required to transport hospitality equipment and supplies using the company van. This is a hands-on role, offering the opportunity to contribute to events, conferences, private functions, and themed activities.
You will provide polite, professional, and friendly customer service, respond positively to requests, and communicate any feedback, shortages, or issues promptly to your line manager. You will work collaboratively with colleagues to support efficient service delivery, follow health, safety, and cash handling procedures where required, and operate equipment safely and responsibly. This role is ideal for someone who enjoys working in a fast-paced hospitality environment, takes pride in delivering excellent customer experiences, and values being part of a supportive team.
Working hours: 40 hrs per week
Days: working 5 out of 7 days
52 Weeks p/a
Who We Are
This role is within Lodestone House, part of the global Compass Group family, delivering high-quality catering within the independent education sector. With the backing of Compass Group UK & Ireland, you’ll be part of a team that feeds people, fuels progress, and builds connections across around 6,000 venues—combining the feel of a supportive local workplace with the opportunities of one of the UK’s largest and most respected businesses.
Join us and you’ll benefit from great perks, and outstanding opportunities for learning and career development with an industry leader. We are committed to safeguarding and promoting the welfare of children and young people, and all employees share this commitment. We are also dedicated to creating a workplace where everyone can truly be themselves, with equal opportunities to grow and succeed.
What We’re Looking For:
Essential
- Commitment to delivering a high standard of customer service
- Good communication skills and ability to engage with a wide range of people
- Ability to work effectively both independently and as part of a team
- Flexible, adaptable, and customer-focused approach
- Self-motivated with the ability to work under pressure while maintaining a positive attitude
- High standards of personal appearance, hygiene, and professionalism
- Willingness to comply with all company policies, procedures, and legislative requirements
- Acts with honesty, integrity, and professionalism at all times
- Valid UK driving licence and willingness to drive a company van (must be aged 21+)
- Successful completion of an Enhanced DBS check with Children’s Barred List check prior to commencing employment
Desirable
- Previous hospitality or catering experience
Personal Attributes
- Excellent attention to detail
- Strong communication and interpersonal skills
- Ability to build positive relationships with colleagues and customers
- Organised, proactive, and enthusiastic
What You’ll Bring to the Team
- Commitment to excellent customer service
- Pride in maintaining high standards of cleanliness and presentation
- A positive, professional attitude and willingness to learn
- Flexibility to support the needs of the school community
If you enjoy working in a lively hospitality environment, take pride in delivering outstanding customer experiences, and want to be part of a supportive team, we’d love to hear from you. Apply now to join our team as a Hospitality Assistant.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Hospitality Assistant - Rugby employer: Chartwells Independent
At Lodestone House, part of the Compass Group family, we pride ourselves on being an excellent employer by offering a supportive work culture that values diversity and personal growth. Our comprehensive benefits package includes career development opportunities, exclusive discounts, and wellness programmes, all set within the vibrant environment of Rugby School. Join us to enjoy a fulfilling role as a Hospitality Assistant, where you can make a meaningful impact while advancing your career in one of the UK's largest and most respected businesses.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - Rugby
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant - Rugby
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
