At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food experiences and customer service.
- Company: Join Compass Group UK&I, a leader in catering with a focus on individuality.
- Benefits: Enjoy a competitive salary, pension scheme, discounts, and wellness classes.
- Other info: Be part of a diverse team where everyone can thrive and excel.
- Why this job: Grow your career in a supportive environment that values your unique talents.
- Qualifications: Experience in management and a passion for customer service are essential.
The predicted salary is between 28083 - 28083 £ per year.
We're recruiting an experienced Assistant Manager who is passionate about exceptional food and world‑class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full‑time basis, contracted to 40 hours per week.
As an Assistant Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength.
Assistant Manager - Costa NEW One Retail Posted today £28,083.60 per year Rotherham Operations employer: Chartwells Independent
Compass Group UK&I is an exceptional employer that prioritises the growth and well-being of its employees, offering a comprehensive benefits package including a contributory pension scheme, access to healthcare, and exclusive discounts on travel and shopping. With a strong commitment to diversity and inclusion, the company fosters a supportive work culture where individuality is celebrated, and career advancement opportunities are abundant for those passionate about delivering outstanding customer service in the vibrant setting of Rotherham.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Costa NEW One Retail Posted today £28,083.60 per year Rotherham Operations
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the food and hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role at Costa.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We suggest you come up with examples from your past experiences that showcase your skills and passion for exceptional service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-focused role. Make sure you look smart and professional when you show up for your interview – it shows you care about the position.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in the interviewer’s mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Assistant Manager position.
We think you need these skills to ace Assistant Manager - Costa NEW One Retail Posted today £28,083.60 per year Rotherham Operations
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your passion for exceptional customer service and food experiences in your application. We want to see that you genuinely care about making every customer's visit memorable!
Tailor Your CV:Customise your CV to reflect the skills and experiences that match the Assistant Manager role. Use keywords from the job description to show us you're the perfect fit for our team.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express your motivations and relevant experiences without any fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Costa.
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you’re familiar with Costa's values and what exceptional customer service looks like to them. Research their menu and any recent news about the brand. This will show your passion and commitment to the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can inspire others to excel in their roles.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing inventory or dealing with a dissatisfied customer. Think of real-life examples where you’ve tackled similar challenges and be ready to share those stories.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about the team culture or opportunities for professional development. This demonstrates your ambition and eagerness to grow within the company.
