At a Glance
- Tasks: Lead a vibrant restaurant, ensuring top-notch guest experiences and team performance.
- Company: The Pavilion at the Royal Botanic Gardens, Kew - a unique dining destination.
- Benefits: Competitive salary, pension scheme, healthcare perks, and exclusive discounts.
- Other info: Enjoy a supportive culture with opportunities for personal and professional development.
- Why this job: Join a dynamic team in a stunning location and grow your hospitality career.
- Qualifications: Experience in restaurant management and strong leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
Set within the world-famous Royal Botanic Gardens, Kew, The Pavilion is a vibrant, high-volume restaurant offering a dynamic hybrid dining experience in one of London’s most unique hospitality settings, with a strong focus on quality, pace, and guest experience. The Pavilion combines the energy of a busy destination venue with the standards and culture of modern hospitality leadership.
Shift Pattern: 5 over 7 days, 45 hours per week (Winter hours: Garden closes at 16:00, Summer hours: Garden closed at 19:00)
Salary: £40,000 per annum
Location: TW9 3JR (Free Parking)
Key Responsibilities:
- Lead a busy hybrid-service restaurant operation with a strong focus on guest experience and service standards.
- Drive team performance through hands-on leadership, coaching, and development.
- Manage labour, rotas, and staffing to deliver efficient and commercially successful operations.
- Maintain high standards across customer service, food safety, compliance, and daily operations.
- Take ownership of stock control, operational readiness, and service delivery during peak trading periods.
- Support sales growth through strong communication, upselling focus, and commercial awareness.
- Build a positive, accountable, and hospitality-led team culture.
- Managing a team of 2 assistant managers, 2 supervisors and 12-14 casual team members.
Benefits:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
Restaurant Manager NEW Company of Cooks Posted today £40,000 per year Richmond Operations employer: Chartwells Independent
At Company of Cooks, we pride ourselves on being an exceptional employer, offering a vibrant work environment set within the stunning Royal Botanic Gardens, Kew. Our commitment to employee growth is evident through our Career Pathways and MyLearning programmes, alongside a range of benefits including healthcare access, exclusive travel discounts, and wellness classes, all aimed at fostering a positive and accountable team culture. Join us to lead a dynamic restaurant operation where your leadership will directly enhance guest experiences in one of London's most unique hospitality settings.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager NEW Company of Cooks Posted today £40,000 per year Richmond Operations
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager NEW Company of Cooks Posted today £40,000 per year Richmond Operations
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
