At a Glance
- Tasks: Lead retail teams and deliver top-notch customer service in a dynamic environment.
- Company: Join CH&Co, a vibrant hospitality company with a focus on teamwork.
- Benefits: Earn competitive pay, enjoy flexible shifts, and access ongoing training.
- Other info: Great opportunities for career growth and progression await you!
- Why this job: Make a real impact while developing your skills in a fun, fast-paced setting.
- Qualifications: Must have barista experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting an experienced and service-focused Retail Supervisor with mandatory barista experience to join our casual workforce, supporting operations across a range of high-profile venues. This position offers a unique opportunity to work within a flexible, dynamic environment while delivering outstanding customer service and supporting front-line retail teams.
Key Responsibilities
- Leading the retail and catering teams to deliver a consistent and high-quality guest experience
- Ensuring effective team communication and operational coordination across shifts
- Resolving customer feedback and service issues in a professional and timely manner
- Overseeing refunds and financial transactions with accuracy
- Supporting staff performance and morale through proactive engagement
- Maintaining high standards of service during peak trading periods
Candidate Requirements
- Mandatory barista experience, with the ability to train and support others
- Strong communication and interpersonal skills
- Ability to remain composed and efficient under pressure
- Excellent organisational skills and attention to detail
- A proactive, team-oriented approach with a commitment to service excellence
What We Offer
- Competitive weekly pay (£13.70 + 12.07% holiday pay = £15.35)
- Flexible shift patterns to suit your availability
- Ongoing training through our eLearning platform
- Opportunities for career development and progression
- Pension scheme
How to Apply
To apply, please complete our short online application form. A member of our team will be in touch shortly to invite you for an induction day. Successful candidates can expect to begin work within a few days, subject to onboarding.
Retail Supervisor with barista experience NEW CH&Co Posted yesterday CompetitiveLondon Hospitality employer: Chartwells Independent
CH&Co is an exceptional employer that values its employees by offering competitive pay, flexible shift patterns, and ongoing training opportunities. Our dynamic work culture fosters teamwork and service excellence, ensuring that every team member can thrive and develop their career in a supportive environment. Join us in London, where you can make a meaningful impact while enjoying the benefits of working in high-profile venues.
