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For Companies At a Glance
- Tasks: Serve customers and ensure a seamless shopping experience in a fast-paced environment.
- Company: Join M&S, a major High Street brand known for its commitment to people and quality.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for personal growth and development.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: A passion for customer service, great communication skills, and the ability to thrive under pressure.
- Other info: Embrace diversity and be part of a culture that celebrates unique talents and backgrounds.
We are looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part-time basis, contracted to 20 hours per week. You will join a team that takes pride in what they do, takes pride in their food and most of all, joins a company that takes pride in its people. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about our service and helping customers with natural, engaging service
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail Assistant - M&S employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S
✨Tip Number 1
Familiarise yourself with M&S's values and customer service standards. Understanding what the brand stands for will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you feel more comfortable when interacting with customers and showcasing your ability to provide exceptional service.
✨Tip Number 3
Research common interview questions for retail positions and prepare thoughtful responses. This will not only boost your confidence but also show your potential employer that you are serious about the role.
✨Tip Number 4
Network with current or former M&S employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Retail Assistant - M&S
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised CV: Create a CV that showcases your customer service experience, teamwork skills, and ability to work under pressure. Use specific examples to demonstrate your passion for delivering outstanding service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at M&S and how you can contribute to their team. Be sure to reflect their values of pride in service and individuality.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Chartwells Independent
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with what M&S values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you’ve collaborated with colleagues in previous roles to create a positive environment, as teamwork is essential in a fast-paced retail setting.
✨Be Prepared for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Prepare scenarios where you successfully managed difficult situations or made quick decisions that benefited customers.
✨Research M&S and Its Values
Familiarise yourself with M&S's brand image and values. Understanding their commitment to quality and customer satisfaction will help you tailor your responses and show that you’re a good fit for the company culture.
