Retail Assistant

Retail Assistant

Gloucester Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers with a smile and ensure a seamless experience.
  • Company: Join Compass Group, a leading name in the UK food service industry.
  • Benefits: Enjoy competitive pay, great perks, and opportunities for growth.
  • Why this job: Be part of a passionate team that values individuality and celebrates success.
  • Qualifications: Must be a team player with excellent communication skills and a passion for service.
  • Other info: Work in a fast-paced environment with a focus on personal development.

We are looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part-time basis, contracted to 25 hours per week. You will join a team that takes pride in what they do, their food, and most of all, in its people.

As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will have every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your key responsibilities will include:

  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about our service and helping customers with natural, engaging service
  • Representing a major High Street brand and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Health and Safety regulations

Our ideal Retail Assistant will:

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure
  • Demonstrate great timekeeping and reliability

As part of Compass, you will help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!

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Contact Detail:

Chartwells Independent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with the brand's values and products. Understanding what makes the company unique will help you connect with customers and demonstrate your passion for the role during interviews.

✨Tip Number 2

Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, gaining experience in a fast-paced environment will show your ability to handle pressure and provide excellent service.

✨Tip Number 3

Network with current employees or others in the retail industry. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 4

Demonstrate your enthusiasm for the role by engaging with the brand on social media. Commenting on their posts or sharing your experiences can showcase your genuine interest and may even catch the attention of hiring managers.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Communication Skills
Teamwork
Cash Handling
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Initiative
Knowledge of Health and Safety Regulations
Positive Attitude
Adaptability
Reliability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualities the company is looking for in a Retail Assistant. Tailor your application to highlight how your skills and experiences align with these requirements.

Craft a Personalised CV: Create a CV that showcases your relevant experience in customer service, teamwork, and any previous retail roles. Use specific examples to demonstrate your ability to deliver outstanding service and work under pressure.

Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention why you want to work for this particular company and how you can contribute to their team culture and values.

Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.

How to prepare for a job interview at Chartwells Independent

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for delivering outstanding customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with what the company values.

✨Demonstrate Team Spirit

Highlight your ability to work well in a team. Discuss how you’ve collaborated with colleagues in previous roles to create a positive environment, as teamwork is essential in a fast-paced retail setting.

✨Be Prepared to Handle Pressure

Retail can be hectic, so be ready to discuss how you manage stress and stay organised during busy periods. Providing specific examples of how you've successfully navigated high-pressure situations will show your potential employer that you can handle the demands of the role.

✨Know the Brand

Research the High Street brand you’ll be representing. Familiarise yourself with their products, values, and customer service philosophy. This knowledge will not only impress your interviewers but also help you answer questions more effectively.

Retail Assistant
Chartwells Independent
Location: Gloucester

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