At a Glance
- Tasks: Lead a dynamic retail and catering operation, ensuring top-notch service and team performance.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and shopping.
- Other info: Be part of a diverse team that values your unique talents and supports your career growth.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in retail or catering management with strong leadership and communication skills.
The predicted salary is between 33408 - 33408 £ per year.
We’re looking for an experienced, hands‑on Retail & Catering Manager to lead a busy, fast‑paced operation at TESC Wathgill. This role offers full responsibility for the unit, combining retail, food service, and team leadership, with a strong focus on standards and client relationships.
What You’ll Be Doing
- Managing the day‑to‑day retail and catering operation, ensuring smooth service
- Delivering high‑quality food and a consistently strong customer experience
- Leading, motivating, and developing your team
- Managing budgets, labour, stock, and financial controls
- Driving Health & Safety and Food Safety compliance
- Building strong relationships with clients and continuously improving service
- Overseeing menu planning, food production, and waste control
About You
- Experience in a Unit Manager, Retail Manager, or Catering Manager role
- Strong leadership skills in a fast‑paced, high‑volume environment
- Confident managing budgets and operational KPIs
- Excellent communication and client‑facing skills
- Proactive, organised, and hands‑on approach
- Level 3 Food Hygiene and relevant catering qualifications (desirable)
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high‑profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Retail and Catering Manager employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and empowers our employees to thrive. As a Retail and Catering Manager at TESC Wathgill, you will benefit from a comprehensive rewards package, including career development opportunities, healthcare benefits, and exclusive discounts, all while leading a dedicated team in a dynamic environment that prioritises high-quality service and client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Retail and Catering Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and catering industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams or improved service standards in previous roles. This is your chance to shine and demonstrate that you’re the hands-on manager they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Retail and Catering Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant retail or catering management experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Retail & Catering Manager role. Share specific examples of how you've successfully managed teams and operations in the past.
Showcase Your Passion:We love candidates who are genuinely passionate about customer service and food quality. Let your enthusiasm shine through in your application – it makes a big difference!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of retail and catering management. Brush up on your knowledge of food safety regulations, budgeting, and team leadership strategies. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in fast-paced environments. Think about times when you motivated your team or improved service standards. Being able to articulate these experiences will help the interviewer see you as a strong candidate for managing their busy operation.
✨Client Relationships Matter
Since building strong client relationships is key, come ready with examples of how you’ve successfully managed client interactions in the past. Discuss how you’ve handled feedback or complaints and turned them into positive outcomes. This will show you understand the importance of customer service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage in a two-way conversation.
