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- Tasks: Lead a vibrant restaurant team and ensure top-notch service for our guests.
- Company: Join Vacherin, a diverse and fun-loving hospitality team in London.
- Benefits: Enjoy competitive salary, healthcare support, personal development, and social events.
- Why this job: Be part of an award-winning team and make a real impact in hospitality.
- Qualifications: Experience in workplace catering and a passion for food and service.
- Other info: Flexible hours, Monday to Friday, with opportunities for overtime.
The predicted salary is between 36000 - 60000 £ per year.
At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team and still make it home for dinner? We are looking for a Restaurant Manager to join our team in London.
About the role:
- Overall responsibility for the restaurant which accommodates up to 200 and ensuring an efficient and profitable service is provided whilst maintaining the reputation and service ethos of Vacherin.
- Involved in developing house sales, and able to understand and manage in accordance with finance and budget requirements.
- Responsible for ensuring the service is delivered in line with the client requirements and the Vacherin brand.
Location: London, EC4N 6AF
Salary: £36,244 per annum + overtime
Working Pattern: 40 hours per week, Monday to Friday – shifts 7:30 to 16:00 – overtime available pay at 1.5x
Key responsibilities:
- Food and Service Development: Coordinate the entire operation of the restaurant during scheduled shifts. Meet and greet customers and be a presence in the restaurant. Advise customers on menu, describing food choices and food style and making suggestions for wine choice and upsell where appropriate. Ensure that the client expectations of food and food service are consistently delivered in line with the Vacherin. Brief all staff regarding food and service standards to ensure that all services provided are of the highest standards. Continually monitor the service and food provided in the restaurant, give feedback to the chefs/service team and to ensure the food and service are of the highest quality.
- Relationship Management and Customer Service: Develop and sustain good working relationships with the client at the relevant site. Act as the first point of reference for all customer comments and concerns and take any necessary action. Where necessary respond to customer complaints and provide service recovery and follow through. Actively gain customer feedback and use the information to improve the food and service offering.
- Finance: Understand and interpret the relevant financial control systems and use the information to measure performance and to achieve all financial targets working with the General Manager where necessary. Prepare any necessary reports at the end of each week outlining staff control, food control and sales. Prepare, produce and present a monthly financial report for the General Manager detailing financial performance, activity and plans for the restaurant and outlining any necessary action that has been taken.
- Managing/Developing a Team: Provide effective day-to-day performance management to all Front of House staff at the restaurant. Manage and report staff absence, timekeeping, sickness as necessary and provide the information to the relevant department in Vacherin. Analyse and plan restaurant sales levels and profitability. Utilise contacts and personal profile to attract new business to the restaurant. Work to maximise sales at the restaurant through effective upselling and offering of promotions. Working with the General Manager recommend and organise marketing activities, such as promotional events and discount schemes.
- Health & Safety: To keep up to date with all COSHH and HACCP procedures and methods.
Our Ideal Candidate:
We are ideally looking for candidates with workplace catering experience across retail and hospitality.
What’s in it for you?
Working with Vacherin has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Ready to Apply? Apply Now
Restaurant Manager Monday - Friday NEW Vacherin Posted yesterday £36,244 per year London Operations employer: Chartwells - Independent
Contact Detail:
Chartwells - Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager Monday - Friday NEW Vacherin Posted yesterday £36,244 per year London Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Restaurant Manager role. You never know who might have the inside scoop on openings at places like Vacherin.
✨Tip Number 2
Get social! Follow Vacherin on social media and engage with their posts. This shows your interest in the company and can help you stand out when it comes to interviews. Plus, you might catch wind of any upcoming events or job fairs.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of food and service trends. Vacherin values passion for food and drink, so be ready to share your ideas on how to enhance customer experience and boost sales.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vacherin team and ready to embrace their ethos of togetherness.
We think you need these skills to ace Restaurant Manager Monday - Friday NEW Vacherin Posted yesterday £36,244 per year London Operations
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food, drink, and service shine through. We want to see your enthusiasm for the hospitality industry and how you can bring that energy to our team at Vacherin.
Tailor Your CV: Make sure your CV highlights relevant experience in workplace catering and hospitality. We’re looking for candidates who understand the ins and outs of restaurant management, so don’t be shy about showcasing your skills!
Be Personable: In your cover letter, let us know a bit about yourself! We value individuality and want to get a sense of who you are as a person. Share your experiences and what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Vacherin!
How to prepare for a job interview at Chartwells - Independent
✨Know the Vacherin Brand
Before your interview, take some time to research Vacherin's values and service ethos. Understand their commitment to diversity and individuality, as well as their approach to food and customer service. This will help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll be leading a team. Prepare examples of how you've effectively managed staff in the past, handled conflicts, or improved team performance. Highlight your ability to motivate and develop others, as this is crucial for the role.
✨Demonstrate Financial Acumen
Familiarise yourself with basic financial concepts relevant to restaurant management, such as budgeting, sales analysis, and cost control. Be ready to discuss how you've used financial data to drive performance in previous roles, as this will show your understanding of the business side of operations.
✨Prepare for Customer Service Scenarios
Think about potential customer service challenges you might face in the role. Prepare responses that demonstrate your problem-solving skills and ability to handle complaints effectively. Showing that you can maintain high service standards even under pressure will impress the interviewers.
