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- Tasks: Lead and manage facilities services across multiple sites in the Midlands.
- Company: Join Compass Group UK, a leader in facilities management.
- Benefits: Competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Why this job: Make a real impact by driving innovation and operational excellence.
- Qualifications: 5+ years in facilities management with strong leadership skills.
- Other info: Embrace diversity and grow your career in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced and driven Regional Operations Manager to oversee the delivery of total facilities management (TFM) services across multiple sites in the Midlands. This key leadership role will ensure operational excellence, compliance, and continuous improvement while maintaining the highest standards of client satisfaction and team performance.
As a Regional Operations Manager, you’ll be responsible for ensuring that all contractual service level agreements (SLAs) are achieved, managing financial performance, driving innovation, and leading a high-performing on-site team. You’ll act as the primary interface between Compass Group and the client, ensuring services are delivered efficiently, safely, and to the highest standards.
Key Responsibilities- Oversee the delivery of multiple self-delivered FM services across several sites, ensuring service excellence and contractual compliance.
- Oversee third-party service providers, ensuring performance meets contractual and compliance standards.
- Manage budgets, monthly-end review and financial reporting and cost control to ensure profitability and operational efficiency.
- Build and maintain strong relationships with clients, acting as the key operational point of contact including conducting monthly and quarterly reviews with the client.
- Lead and develop on-site teams, promoting a culture of safety, collaboration, and high performance.
- Drive continuous improvement, innovation, and best practice across all areas of service delivery.
- Ensure compliance with all Health & Safety, statutory, and company policies.
- Conduct performance reviews, audits, and service evaluations in line with KPIs and SLAs.
- Support business development by identifying opportunities for growth and service enhancement.
- Minimum 5 years' experience in a Facilities Management and contract management role.
- Multi-site experience is essential.
- Strong financial and commercial acumen, with experience managing budgets and performance targets.
- Proven experience in people management, team leadership, and client relationship management.
- Excellent communication, organisational, and decision-making skills.
- Strong understanding of compliance requirements, Health & Safety and quality assurance.
- IOSH Managing Safely qualification desirable.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Regional Operations Manager - Midlands NEW Compass Group UK Posted today Competitive Midlands O[...] employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager - Midlands NEW Compass Group UK Posted today Competitive Midlands O[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Compass Group and their values. Understand their approach to operational excellence and client satisfaction, so you can showcase how your experience aligns with their goals during the chat.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in managing teams and budgets. This will help you articulate your skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be able to keep track of your application status easily. Let’s get you that Regional Operations Manager role!
We think you need these skills to ace Regional Operations Manager - Midlands NEW Compass Group UK Posted today Competitive Midlands O[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in facilities management, multi-site operations, and any relevant achievements that showcase your leadership skills.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Use specific examples from your past experiences to demonstrate how you meet the key responsibilities and requirements outlined in the job description.
Showcase Your Financial Acumen: Since managing budgets and financial performance is crucial, don’t forget to include any relevant financial achievements or experiences. This will help us see your strong commercial acumen right away!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Regional Operations Manager in facilities management. Familiarise yourself with key responsibilities like managing SLAs, overseeing budgets, and ensuring compliance. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and managing client relationships. Think of specific examples where you've driven performance or improved service delivery. Highlighting your people management skills will show that you're ready to lead high-performing teams.
✨Prepare for Financial Questions
Since financial acumen is crucial for this role, brush up on your budget management and cost control strategies. Be ready to discuss how you've managed financial performance in previous roles and any innovative approaches you've taken to improve profitability.
✨Emphasise Continuous Improvement
Compass Group values innovation and best practices, so come prepared with ideas on how you can drive continuous improvement in service delivery. Share examples from your past experiences where you've implemented changes that led to better outcomes, showcasing your proactive approach.
