At a Glance
- Tasks: Deliver exceptional customer service at iconic racing events and conferences.
- Company: Join the Constellation Team at Cheltenham Racecourse, a legendary venue.
- Benefits: Competitive pay, flexible shifts, training opportunities, and a fun work environment.
- Other info: Ideal for those seeking dynamic work with opportunities for growth.
- Why this job: Be part of thrilling events and create unforgettable experiences for guests.
- Qualifications: Great communication skills, team player attitude, and a passion for hospitality.
The predicted salary is between 10.8 - 13.2 £ per hour.
Join the Constellation Team at Cheltenham Racecourse! Are you looking for exciting, flexible work in a fast-paced environment? Constellation is hiring enthusiastic and customer-focused Waiting Staff to be part of our team for the upcoming 2026/2027 racing season at the legendary Cheltenham Racecourse. Whether you're an experienced hospitality professional or looking to gain experience in events, this is a fantastic opportunity to be part of one of the UK’s most iconic sporting venues.
Location: Cheltenham Racecourse, Prestbury Park, Cheltenham, GL50 4SH
Key Race Day Dates:
- The Showcase 2026 - Friday 23 October & Saturday 24 October 2026
- The November Meeting 2026 - Friday 13 November, Saturday 14 November & Sunday 15 November 2026
- The Christmas Meeting 2026 - Friday 11 December & Saturday 12 December 2026
- New Year's Day 2027 - Friday 1 January 2027
- Festival Trials Day 2027 - Saturday 30 January 2027
- The Festival 2027 - Tuesday 16 March - Friday 19 March 2027
- The April Meeting 2027 - Wednesday 14 April & Thursday 15 April 2027
- Race Night 2027 - Friday 30 April 2027
Alongside opportunities to work at many conference and events shifts throughout the year.
Role Overview:
As a member of our casual waiting staff team, you'll play a key role in delivering unforgettable customer experiences. Your responsibilities will include:
- Providing exceptional table service in a variety of hospitality areas including restaurants, private boxes, and premium suites
- Greeting and interacting with guests in a warm and professional manner
- Taking food and drink orders and ensuring timely, accurate service
- Assisting with food and beverage set-up, service, and clear-down
- Maintaining cleanliness and presentation standards throughout service
- Supporting the wider hospitality team where needed, including bar and kiosk assistance during peak periods
- Adhering to all health & safety and hygiene standards
This role is ideal for those who thrive in a dynamic environment, enjoy working with people, and take pride in high standards of service.
What We’re Looking For:
- Great communication and interpersonal skills
- A team-player attitude
- A passion for hospitality and events
- Reliability and punctuality
- Previous experience in the hospitality industry
Pay & Perks:
- Competitive hourly rate
- Flexible shifts to fit around your lifestyle
- Training and development opportunities
- Work in a fun and lively environment
- Be part of prestigious UK sporting events
- Opportunities for more event work across the region with Constellation
Applicants must be 16+ years old and have the right to work in the UK. Successful applicants will be contacted promptly with an invite to a telephone interview which will then be followed by an online assessment. We look forward to welcoming you to the team!
Waiting Staff needed at Cheltenham Racecourse in Prestbury employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff needed at Cheltenham Racecourse in Prestbury
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Chartwells Independent and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Waiting Staff needed at Cheltenham Racecourse in Prestbury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Chartwells Independent that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Chartwells Independent.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Chartwells Independent get a sense of who you are beyond your experience!
How to prepare for a job interview at Chartwells Independent
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Chartwells Independent and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
