At a Glance
- Tasks: Deliver exceptional service in VIP and fine-dining environments at Cheltenham Racecourse.
- Company: Join a leading hospitality team at one of the UK's iconic sporting venues.
- Benefits: Comprehensive training, exclusive perks, health support, and a vibrant work environment.
- Other info: Ideal for locals available for multiple race meetings throughout the season.
- Why this job: Be part of an exciting racing season and create memorable experiences for guests.
- Qualifications: Experience in luxury hospitality, excellent communication skills, and a positive attitude.
The predicted salary is between 11.7 - 14.3 £ per hour.
Do you have experience delivering outstanding service in a VIP, premium, or fine-dining environment? We are recruiting experienced VIP Waiting Staff to join our team at Cheltenham Racecourse and help deliver an exceptional dining and hospitality experience to guests throughout the 2026/27 season. The racing season gets underway in October 2026, and we are looking for professional, enthusiastic individuals to work across our premium a la carte restaurants and hospitality suites.
Ideal applicants will be local to Gloucestershire or the surrounding areas and available to work across the majority, preferably all, of the race meetings listed below:
- The Showcase 2026: Friday 23 October & Saturday 24 October 2026
- The November Meeting 2026: Friday 13 November, Saturday 14 November & Sunday 15 November 2026
- The Christmas Meeting 2026: Friday 11 December & Saturday 12 December 2026
- New Year's Day 2027: Friday 1 January 2027
- Festival Trials Day 2027: Saturday 30 January 2027
- The Festival 2027: Monday 15 March 2027 – Training Day; Tuesday 16 March – Friday 19 March 2027 – Live Racing
- The April Meeting 2027: Wednesday 14 April & Thursday 15 April 2027
- Race Night 2027: Friday 30 April 2027
Your Responsibilities:
- Deliver exceptional table service within VIP and fine-dining environments
- Take food and beverage orders accurately and efficiently
- Confidently serve food and beverages to guests
- Present, open and pour wine and champagne to a high standard
- Answer menu questions and provide knowledgeable recommendations
- Maintain excellent presentation and professionalism throughout service
- Remain calm, attentive and composed during busy service periods
- Work closely with colleagues to ensure a seamless guest experience
Skills & Experience:
- We are looking for individuals who take genuine pride in delivering exceptional customer service.
- 18+ only
- Previous experience in VIP, fine dining, luxury hospitality or high-end events
- Excellent communication and customer service skills
- Confident with wine and champagne service
- Knowledge of wine pairing is desirable, although full training will be provided
- Professional, well-presented and confident manner
- Ability to remain calm and focused under pressure
- Positive, can-do attitude and strong team-working skills
- Reliable and committed to working across the racing season
Why Work for Compass?
- Comprehensive training and ongoing support
- Compass-exclusive employee benefits
- Access to our Lifestyle “Perks” platform
- Health and wellbeing support programmes
- Access to our Employee Assistance Programme
- The opportunity to work at one of the UK's most iconic sporting venues
We look forward to welcoming you to the team!
VIP Waiting Staff wanted at Cheltenham Racecourse in Prestbury employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land VIP Waiting Staff wanted at Cheltenham Racecourse in Prestbury
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Chartwells Independent are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace VIP Waiting Staff wanted at Cheltenham Racecourse in Prestbury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Chartwells Independent.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Chartwells Independent. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Chartwells Independent
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
