At a Glance
- Tasks: Lead a team to deliver exceptional service at prestigious racing events.
- Company: Join Constellation, a leader in premium hospitality at Cheltenham Racecourse.
- Benefits: Competitive pay, flexible shifts, and access to health support programmes.
- Other info: Join a friendly team and enjoy a dynamic work environment.
- Why this job: Be part of an exciting racing season and enhance your hospitality skills.
- Qualifications: Previous supervisory experience in hospitality and a passion for customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
Join Constellation for the 2026/27 Racing Season! Are you an experienced hospitality supervisor with a passion for delivering exceptional service? Constellation is recruiting Restaurant Supervisors to join our team at Cheltenham Racecourse for the upcoming 2026/27 racing season. You will work across our premium à la carte restaurants and hospitality suites, helping to deliver an outstanding experience to guests at some of the UK's most prestigious racing events. We are looking for professional, enthusiastic and experienced supervisors who can commit to the majority of the racing season – preferably all race meetings.
2026/27 RACING SEASON Event Dates
- The Showcase 2026: Friday 23 & Saturday 24 October 2026
- The November Meeting 2026: Friday 13 – Sunday 15 November 2026
- The Christmas Meeting 2026: Friday 11 & Saturday 12 December 2026
- New Year's Day 2027: Friday 1 January 2027
- Festival Trials Day 2027: Saturday 30 January 2027
- The Festival 2027: Monday 15 March – Friday 19 March 2027
- The April Meeting 2027: Wednesday 14 & Thursday 15 April 2027
- Race Night 2027: Friday 30 April 2027
YOUR ROLE
As a Restaurant Supervisor, you will be responsible for supporting the smooth running of your restaurant or hospitality area while leading and motivating your team. Key responsibilities include:
- Delivering exceptional service and maintaining premium hospitality standards
- Leading, supporting and motivating the waiting team
- Overseeing restaurant service and ensuring smooth operations
- Maintaining clear communication with staff and management
- Handling guest queries and resolving issues professionally
- Supporting staff briefings, allocations and daily operations
- Handling cash and processing refunds accurately where required
- Ensuring Health & Safety, food hygiene and company procedures are followed
- Supporting the team during busy and high-volume service periods
ESSENTIAL REQUIREMENTS
- Previous supervisory or managerial experience within hospitality is essential
- Experience leading and motivating a team
- Excellent communication and interpersonal skills
- Professional, confident and approachable manner
- Ability to remain calm and organised under pressure
- Strong attention to detail
- Excellent problem-solving skills
- Reliable, flexible and punctual
- A genuine passion for delivering outstanding customer service
- Availability for the majority of the 2026/27 racing season, preferably all meetings
DESIRABLE EXPERIENCE
- Premium or VIP hospitality
- Fine dining or à la carte restaurants
- Racecourse or major sporting events
- High-volume catering or large-scale events
- Supervisory experience within a luxury hospitality environment
WHY WORK WITH CONSTELLATION?
- Competitive pay – paid weekly
- Flexible shift opportunities
- Gain experience in premium and VIP hospitality
- Join a friendly and supportive team
- Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme
We look forward to welcoming you to the Constellation team! Join us and be part of something spectacular at Cheltenham Racecourse.
Restaurant Supervisors needed at Cheltenham Racecourse in Prestbury employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisors needed at Cheltenham Racecourse in Prestbury
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Restaurant Supervisors needed at Cheltenham Racecourse in Prestbury
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Chartwells Independent
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Chartwells Independent. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
