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- Tasks: Lead premium food and beverage service at The O2, ensuring exceptional guest experiences.
- Company: Join Levy UK & Ireland, part of Compass Group, delivering legendary hospitality at iconic venues.
- Benefits: Enjoy healthcare, discounts, extra leave, and a supportive work environment with career growth.
- Why this job: Be part of a diverse team creating unforgettable experiences at world-class events in London.
- Qualifications: Experience in luxury hospitality, strong leadership skills, and a passion for exceptional service required.
- Other info: Opportunities for ongoing training and development, plus a focus on sustainability and inclusion.
The predicted salary is between 29988 - 37485 £ per year.
Premium Duty Manager – The O2 Arena£37,485 per annum + benefits including healthcare, meals on duty, life assurance, and more.
We\’re looking for a Premium Duty Manager with a passion for luxury hospitality to ensure the smooth delivery of food and beverage within premium bars and lounges at The O2 Arena. Using your expert commercial bar and catering knowledge and proactive outlook, you\’ll play a key role in providing an exceptional guest experience at world-class live concerts and entertainment events in London.
Who we areLevy UK & Ireland is the vibrant and exciting sector of Compass Group, the world\\\’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
We are culinary champions – it\\\’s what we do and it\\\’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing\\\’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
Premium Duty Manager – the role
Always striving for first-class catering product and service for our clients and customers
Planning and delivering of the food and beverage service within high-end bars and lounges including special events
Exceeding guest expectations by meeting high operating standards and effective bar team leadership and management
Managing business needs and performance standards in line with the Core Signatures guidelines, Client Service Level Agreements and KPI\’s
Leading operations for special events in collaboration with the sales team
What we\’re looking for
A background working in dynamic hospitality environment
Great interpersonal skills – approachable
Excellent written and verbal communication skills
The ability to lead and inspire
An enthusiastic, open, and motivated mindset
Previous experience in a Duty Manager/Bar Manager role in a premium/luxury hospitality setting
Previous experience in Events Management is a bonus!
What you\’ll get in return
Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
Aviva Digicare – Free annual healthcare check
Exclusive entertainment, travel, and shopping discounts
Employee Assistance Programme
Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
Meals on duty
Pension scheme and Life Assurance
23 days + bank holidays and additional day off for your birthday and holiday purchase scheme
2 days additional leave, following return from Maternity leave during first year back
Competitive and supportive family benefits
Day off for baby\\\’s first birthday
Professional subscriptions, on-going training & development and career pathways
Financial wellbeing programme and preferred rates on salary finance products
Why Join Us?At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual\’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all.
We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
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Premium Duty Manager - The O2 employer: Chartwells - Independent
Contact Detail:
Chartwells - Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Duty Manager - The O2
✨Tip Number 1
Familiarise yourself with the luxury hospitality sector, especially in relation to food and beverage service. Understanding the nuances of high-end customer expectations will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, particularly those who have experience in premium venues. Attend events or join online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples where you've successfully managed a team or led an event. This will demonstrate your capability to inspire and motivate others in a fast-paced environment.
✨Tip Number 4
Research Levy UK & Ireland's values and sustainability initiatives. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're a good cultural fit.
We think you need these skills to ace Premium Duty Manager - The O2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury hospitality and events management. Emphasise your leadership skills and any previous roles that demonstrate your ability to manage high-end service environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of premium service standards. Mention specific experiences that align with the responsibilities of the Premium Duty Manager role at The O2.
Highlight Interpersonal Skills: In your application, focus on your interpersonal skills and ability to inspire a team. Provide examples of how you've successfully led teams in dynamic environments and exceeded guest expectations.
Showcase Your Knowledge: Demonstrate your commercial bar and catering knowledge in your application. Discuss any relevant training or certifications you have, and how they contribute to your ability to deliver exceptional guest experiences.
How to prepare for a job interview at Chartwells - Independent
✨Show Your Passion for Luxury Hospitality
Make sure to express your enthusiasm for luxury hospitality during the interview. Share specific examples of how you've gone above and beyond to create exceptional guest experiences in previous roles.
✨Demonstrate Your Leadership Skills
As a Premium Duty Manager, you'll need to lead and inspire your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in high-pressure environments.
✨Highlight Your Event Management Experience
If you have experience in events management, be sure to highlight it. Discuss any special events you've managed, focusing on how you ensured smooth operations and exceeded guest expectations.
✨Understand the Company’s Values
Familiarise yourself with Levy UK & Ireland's commitment to sustainability, diversity, and inclusion. Be ready to discuss how these values resonate with you and how you can contribute to creating a supportive workplace.
