At a Glance
- Tasks: Lead a dynamic team to deliver exceptional food experiences and outstanding customer service.
- Company: Join Compass Group UK&I, a leader in the catering industry with a focus on individuality.
- Benefits: Enjoy competitive pay, career growth, health perks, and exclusive discounts on travel and shopping.
- Other info: Flexible shifts and a supportive culture that celebrates diversity and personal growth.
- Why this job: Make a real impact in a vibrant café environment while advancing your career.
- Qualifications: Previous management experience and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.
As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Your key responsibilities will include:
- Liaising between the team and manager to ensure we continually exceed expectations
- Motivating the team to keep everyone on task
- Assisting the manager with managing inventories, monitoring budgets and implementing action plans
- Managing the tills and processing payments
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Assisting with paperwork when required
- Representing Compass Group UK&I and maintaining a positive brand image
Our ideal Assistant Cafe Manager will:
- Be passionate about exceptional customer service
- Have previous experience in a similar role
- Have experience managing teams
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa in Portsmouth employer: Chartwells Independent
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As an Assistant Cafe Manager at Costa, you'll enjoy a vibrant work culture that celebrates diversity, alongside a comprehensive benefits package including career development programmes, healthcare access, and exclusive discounts. Join us to not only advance your career but also to be part of a team that is dedicated to delivering outstanding food experiences in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Costa in Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Assistant Cafe Manager, especially around customer service and team management.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and looking the part shows you’re serious about the role and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - Costa in Portsmouth
Some tips for your application 🫡
Show Your Passion:Make sure to express your passion for exceptional customer service and food experiences in your application. We want to see that you genuinely care about making every visit memorable!
Highlight Relevant Experience:When detailing your previous roles, focus on your experience managing teams and overseeing operations. We love seeing how you've motivated others and kept things running smoothly!
Be Organised:Since you'll be handling inventories and budgets, showcase your organisational skills in your application. A well-structured application reflects your ability to manage tasks effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Costa.
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you’re familiar with Costa's menu and their commitment to exceptional customer service. Research the company’s values and how they align with your own passion for food and service. This will show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Cafe Manager, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your communication skills and how you’ve helped others excel in their roles.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like managing inventory or dealing with a difficult customer. Think of scenarios from your previous roles and how you tackled them. This will demonstrate your problem-solving abilities and readiness for the job.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
