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- Tasks: As a Porter, you'll keep things tidy and assist with customer requests.
- Company: Join Chartwells, a leader in the food service industry, dedicated to its people.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: This role offers career growth in a supportive, diverse environment that values individuality.
- Qualifications: We're looking for adaptable communicators with customer care experience and reliability.
- Other info: Part-time role, contracted for 39 weeks per year, with flexible shift patterns.
Porter – Godalming
We\’re currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 40 hours per week.
As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\’s an idea of what your shift patterns will be: 5 out of 7 days
Please note: This role is contracted to 38 weeks per year
Could you bring your spark to Chartwells? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0205/67723001/52721003/R/BU #LI-DNP #Independent
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Porter - Godalming employer: Chartwells - Independent
Contact Detail:
Chartwells - Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter - Godalming
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Since the role requires high-quality customer care, sharing specific examples of how you've gone above and beyond for customers can really set you apart.
✨Tip Number 2
Demonstrate your adaptability by discussing situations where you've successfully handled changing priorities. This will show that you can thrive in a dynamic environment, which is essential for the Porter role.
✨Tip Number 3
Prepare to discuss your communication skills. Building relationships is key in this position, so think of examples where you've effectively communicated with team members or customers to achieve a positive outcome.
✨Tip Number 4
Showcase your reliability and timekeeping skills. Being punctual and dependable is crucial for this role, so be ready to share instances where you've demonstrated these qualities in previous jobs.
We think you need these skills to ace Porter - Godalming
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Porter position. Make sure you understand the key responsibilities and the qualities that Chartwells is looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in customer care, adaptability, and communication skills. Use specific examples that demonstrate your ability to handle pressure and maintain high standards of cleanliness.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your values align with Chartwells' commitment to diversity and employee recognition, and express your desire to contribute positively to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for the Porter role.
How to prepare for a job interview at Chartwells - Independent
✨Show Your Customer Care Skills
Since the role emphasizes high-quality customer care, be prepared to share specific examples of how you've provided excellent service in previous positions. Highlight your ability to respond to customer requests and maintain a positive atmosphere.
✨Demonstrate Adaptability
The job requires someone who can embrace changing priorities. During the interview, discuss situations where you've had to adapt quickly to new tasks or challenges, showcasing your flexibility and problem-solving skills.
✨Communicate Effectively
As a Porter, you'll need to build relationships with various staff and customers. Practice clear and confident communication during the interview, and consider discussing how you've successfully collaborated with others in past roles.
✨Highlight Reliability and Timekeeping
Exceptional timekeeping and reliability are crucial for this position. Be ready to talk about your punctuality and how you manage your time effectively, perhaps by sharing examples of how you've consistently met deadlines or schedules in previous jobs.
