At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Embrace diversity and thrive in a culture that celebrates individuality.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: Experience in customer care and strong communication skills.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full-time basis, contracted to 40 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass, you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Porter in Brighton employer: Chartwells Independent
Chartwells is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where individuality is celebrated. As a Porter in Brighton, you will enjoy competitive pay, flexible shifts, and numerous opportunities for professional development within one of the UK's largest businesses, all while contributing to a team that values diversity and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect better during your chat.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships with customers and staff. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your adaptability! Think of examples from your past where you've successfully handled changing priorities. This will demonstrate that you're ready for the dynamic environment at Chartwells.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Chartwells.
We think you need these skills to ace Porter in Brighton
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express what makes you unique and how that can benefit us at Chartwells.
Tailor Your Application:Make sure to tailor your application to the Porter role. Highlight your experience in customer care and any relevant skills that match the job description. We want to see how you can bring your spark to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Chartwells Independent
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness, assisting staff, and handling customer requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of specific examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people and handle requests effectively.
✨Emphasise Adaptability and Initiative
The job requires someone who can adapt to changing priorities. Prepare to discuss situations where you've successfully managed unexpected challenges or changes in your work environment. This will show that you're proactive and can thrive under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or how they celebrate individuality within the company. This not only shows your interest but also helps you gauge if the company is the right fit for you.
