At a Glance
- Tasks: Support HR processes, compliance, and employee engagement across multiple catering locations.
- Company: Join Restaurant Associates, a leader in hospitality and employee dining.
- Benefits: Enjoy free meals, gym access, wellness facilities, and exclusive discounts.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact on employee experiences while growing your career.
- Qualifications: Experience in HR or People Operations, with strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Working closely with site managers, operational leaders, and support teams, the successful candidate will help drive consistency, compliance, employee engagement, and systems excellence across the site. Reporting into the Assistant Finance Manager, this role also supports Profit Protection audits and provides follow-up support to operational units after central audit reviews. The position plays a key role in ensuring HR processes, systems, and compliance standards are effectively delivered across multiple catering locations.
What you’ll be doing:
- Supporting the full employee lifecycle, including onboarding, offboarding, transfers, and contract changes
- Providing first-line HR operational support to managers and employees across multiple sites
- Ensuring HR processes are delivered accurately, efficiently, and in line with company policies and procedures
- Supporting Profit Protection audits and helping ensure completion of associated action plans
- Ensuring compliance with UK employment law, GDPR, and internal policies and procedures
- Managing Right to Work compliance via Sterling, including documentation checks, renewals, and tracking expiry dates
- Monitoring mandatory training completion and supporting audit readiness across sites
- Supporting internal and external audits and resolving compliance or system issues where required
- Acting as a key support for HR systems (OurTime and HR Portal), ensuring data accuracy and system integrity
What you need to succeed:
- Previous experience in People Operations, HR Administration, HR Compliance, or a similar role
- Experience in hospitality, catering, retail, or multi-site operational environments (desirable)
- Strong understanding of UK employment law and HR best practice
- Experience supporting HR systems such as OurTime or similar HR platforms
- Strong organisational skills with high attention to detail and accuracy
- Confident communication and stakeholder management skills
- Ability to handle confidential information with professionalism and discretion
- Proficiency in Microsoft Office and HR reporting systems
- Experience supporting audits, compliance processes, or operational governance (advantageous)
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Free on-site gym
- Onsite free car parking
- Wellness facilities
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us: Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
People, Systems & Compliance Supervisor employer: Chartwells Independent
At Restaurant Associates, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. Our comprehensive benefits package includes free meals, wellness facilities, and career development programmes, ensuring that our employees not only thrive in their roles but also enjoy a fulfilling work-life balance. Located in the heart of the hospitality sector, we provide unique opportunities for growth and collaboration, making every day an inspiring experience for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land People, Systems & Compliance Supervisor
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles or departments on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your experience aligns with their mission, especially in areas like compliance and employee engagement.
✨Tip Number 3
Practice common interview questions related to HR processes and compliance. We want to see your confidence in handling scenarios that reflect the job description.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show your enthusiasm for the role.
We think you need these skills to ace People, Systems & Compliance Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the People, Systems & Compliance Supervisor role. Highlight your experience in HR operations and compliance, and don’t forget to mention any relevant systems you’ve worked with, like OurTime.
Showcase Your Skills:In your cover letter, showcase your strong organisational skills and attention to detail. Give examples of how you've successfully supported audits or managed compliance processes in previous roles.
Be Authentic:Let your personality shine through in your application. We want to see who you are beyond your qualifications, so don’t hesitate to share your passion for hospitality and employee engagement.
Apply Through Our Website:For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Chartwells Independent
✨Know Your HR Stuff
Make sure you brush up on UK employment law and HR best practices. Familiarise yourself with the specific HR processes mentioned in the job description, like onboarding and compliance checks. This will show that you're not just a good fit but also genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you maintained accuracy and attention to detail, especially in compliance-related situations.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific HR scenarios, such as managing Right to Work compliance or supporting audits. Think through potential challenges and how you would address them, demonstrating your problem-solving skills and proactive approach.
✨Engage with Stakeholders
This position involves working closely with site managers and operational leaders. Be ready to discuss how you've effectively communicated and collaborated with various stakeholders in previous roles. Show that you can build relationships and support teams across multiple locations.
