Operations Support Manager -

Operations Support Manager -

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Chartwells Independent

At a Glance

  • Tasks: Audit health and safety, manage costs, and build strong client relationships.
  • Company: Join an award-winning team at Gather & Gather in London.
  • Benefits: Enjoy personal development, healthcare support, and fantastic wellbeing perks.
  • Other info: Regular social events and recognition schemes to celebrate your contributions.
  • Why this job: Take your Operations Management career to the next level with a passionate team.
  • Qualifications: Experience in workplace catering and a passion for food presentation.

The predicted salary is between 35000 - 45000 £ per year.

Come and join our award winning teams – we are currently recruiting for a Operations Support Manager to join our team!

Location of sites: London

Working Pattern: 40 hours per week

Key Responsibilities

  • Auditing health/safety at sites
  • Ensuring costs control measures are implemented at all sites
  • Relief management at sites for holiday and sickness - this is not the main role but will be needed from time to time.
  • Developing fantastic relationships with our clients, managers and staff onsite

Our Ideal Candidate

Looking for someone ready to take the next step in their Operations Management career. We are looking for candidates experienced within workplace catering, passionate about food, presentation and style. The role will involve training current unit staff to ensure we are delivering the best offer whilst also maintaining positive gross profit.

What's in it for you?

Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

  • Personal Development and Training opportunities
  • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
  • Eye care
  • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
  • Family friendly support
  • Regular social events and communication with our leaders
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to some great high street discount vouchers

Operations Support Manager - employer: Chartwells Independent

Gather & Gather is an exceptional employer that prioritises the well-being and development of its employees. With a strong focus on personal growth, comprehensive healthcare support, and a vibrant work culture, we ensure our team members thrive both professionally and personally. Located in London, our Operations Support Manager role offers unique opportunities to build meaningful relationships while enjoying a range of benefits, including regular social events and recognition schemes.

Chartwells Independent

Contact Details:

Chartwells Independent Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Support Manager -

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Chartwells Independent

Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Operations Support Manager -

Auditing Skills
Cost Control
Relationship Building
Training and Development
Operations Management
Workplace Catering Experience
Food Presentation Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Chartwells Independent

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!