Operations Manager - University of Worcester NEW Chartwells - Universities Posted today £40,000[...]
Operations Manager - University of Worcester NEW Chartwells - Universities Posted today £40,000[...]

Operations Manager - University of Worcester NEW Chartwells - Universities Posted today £40,000[...]

Worcester Full-Time 34000 - 46000 £ / year (est.) No home office possible
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Chartwells Independent

At a Glance

  • Tasks: Lead a dynamic catering team and enhance the student experience across four campuses.
  • Company: Join Compass Group, a leader in the hospitality industry with a focus on growth.
  • Benefits: Enjoy a competitive salary, pension scheme, discounts, wellness classes, and more.
  • Why this job: Make a real impact on student life while developing your career in a vibrant environment.
  • Qualifications: Proven leadership experience in hospitality or education, with strong financial acumen.
  • Other info: Embrace diversity and thrive in a supportive workplace that values your unique talents.

The predicted salary is between 34000 - 46000 £ per year.

We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

University of Worcester – Operations Manager

Looking for your next step… Join a growing catering team as the new Operations Manager.

If you want to support the growth and development of the catering department then this role is for you.

We are seeking an ambitious Operations Manager to drive footfall, hospitality business and student experience across the Universities four campuses

If you have the drive to grow, want to be a part of the student experience here at Worcester with the following benefits, please apply.

The Role

This is a key leadership role, responsible for shaping and delivering the catering and hospitality vision. You’ll lead your team to provide exceptional daily service across the campus outlets and a rich hospitality calendar that includes formal dinners, open days, welcome events and celebrations.

Key responsibilities include:

  • Leadership: Inspire and develop your team to deliver an exceptional service experience for all staff and students onsite.
  • Commercial Excellence: Deliver financial targets, identify opportunities for innovation and efficiency, and ensure both operational and commercial success is achieved.
  • Innovation & Engagement: Work with the senior management team to develop and deliver an exciting engagement plan to include pop-ups, interactive sessions and events. Drive student engagement through these; feedback forums, and student committees to ensure the offer evolves with their needs.
  • People Development: Recruit, train, and inspire talented individuals, embedding a culture of pride, professionalism, and continuous improvement.
  • Operational Excellence: Uphold the highest standards of health & safety, compliance, food quality and service across the operation.

About You

You’ll bring proven experience of leading teams to success, ideally within education, hospitality, or a similar sector. Commercially astute and operationally excellent, you’ll have:

  • A strategic mindset with the ability to deliver day-to-day excellence while shaping long-term vision
  • A genuine passion for food, drink and service
  • Influential leadership skills, able to create and nurture an environment that emphasis motivation, empowerment, teamwork and a passion for service
  • Strong financial acumen and experience managing budgets
  • Flexibility, resilience, and the ability to thrive in a dynamic, community-focused environment

About Us

As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.

Job Reference: com/0110/96314001/52765652/SU #Universities & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

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Operations Manager - University of Worcester NEW Chartwells - Universities Posted today £40,000[...] employer: Chartwells Independent

At Chartwells, part of Compass Group, we pride ourselves on being an exceptional employer that values your hard work and dedication. Located at the University of Worcester, we offer a vibrant work culture with extensive benefits including career development programmes, healthcare perks, and exclusive discounts, all while fostering an inclusive environment where you can thrive and grow in your career. Join us to make a meaningful impact on the student experience while enjoying a supportive community and numerous opportunities for personal and professional growth.
Chartwells Independent

Contact Detail:

Chartwells Independent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager - University of Worcester NEW Chartwells - Universities Posted today £40,000[...]

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at the University of Worcester. You never know who might help you land that Operations Manager role!

Tip Number 2

Prepare for interviews by researching the company culture and values. Understand what makes the University of Worcester unique and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re all about.

Tip Number 3

Showcase your leadership skills during the interview. Be ready to share examples of how you've inspired teams and driven success in previous roles. The hiring team will want to see that you can lead and develop others, especially in a dynamic environment like catering and hospitality.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at the University of Worcester. Let’s get you that Operations Manager position!

We think you need these skills to ace Operations Manager - University of Worcester NEW Chartwells - Universities Posted today £40,000[...]

Leadership
Commercial Acumen
Operational Excellence
Financial Management
Team Development
Customer Service
Strategic Thinking
Innovation
Event Planning
Health & Safety Compliance
Flexibility
Resilience
Communication Skills
Motivational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience and any relevant achievements in hospitality or education to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to the student experience at the University of Worcester. Be genuine and let your personality come through.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive success. Whether it's improving service quality or increasing footfall, we want to see how you've made a difference!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly!

How to prepare for a job interview at Chartwells Independent

Know Your Stuff

Before the interview, make sure you understand the role of an Operations Manager in a university setting. Familiarise yourself with the catering and hospitality vision at the University of Worcester, and think about how your experience aligns with their goals.

Showcase Your Leadership Skills

Be ready to discuss specific examples of how you've inspired and developed teams in the past. Highlight your ability to create a positive environment that fosters teamwork and motivation, as this is crucial for the role.

Demonstrate Commercial Acumen

Prepare to talk about your experience with financial targets and budget management. Think of instances where you've identified opportunities for innovation and efficiency, and be ready to share these insights during the interview.

Engage with Their Vision

Research the current trends in student engagement and catering services. Be prepared to discuss innovative ideas for events and pop-ups that could enhance the student experience, showing that you're not just a fit for the role but also passionate about its impact.

Operations Manager - University of Worcester NEW Chartwells - Universities Posted today £40,000[...]
Chartwells Independent
Location: Worcester
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