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- Tasks: Lead daily operations at Nottingham Racecourse, ensuring top-notch guest experiences.
- Company: Join Jockey Club Catering, a leader in hospitality at iconic racecourses across the UK.
- Benefits: Enjoy healthcare perks, meals on duty, generous leave, and ongoing training opportunities.
- Why this job: Be part of a dynamic team shaping unforgettable experiences in a vibrant environment.
- Qualifications: Experience in hotel management, strong leadership skills, and a passion for hospitality required.
- Other info: Work with a company committed to sustainability and diversity, making a positive impact.
The predicted salary is between 28000 - 36000 £ per year.
Operations Manager – Nottingham Racecourse
Expired
Nottingham, United Kingdom
Full Time
Operations
Added 7+ days ago
40 hours per week
About the Role
Operations Manager – Nottingham Racecourse
- £32,000 per annum
Jockey Club Catering was formed in 2009 to provide outstanding catering and hospitality at all of The Jockey Club’s racecourses nationwide. With a portfolio of 15 racecourses, Jockey Club Catering delivers exceptional race day experiences over 333 race days a year through great people and amazing customer service.
What you\’ll be doing:
- Oversee daily venue operations, ensuring excellence in guest service
- Manage and mentor a dedicated team of hospitality professionals
- Optimiseefficiency and maintain high standards of cleanliness and maintenance
- Develop and implement strategies to enhance guest experiences
- Foster a culture of teamwork, accountability, and continuous improvement
About you:
- Proven experience in hotel management or related field
- Exceptional leadership and communication skills
- Strong problem-solving abilities
- In-depth knowledge of hospitality industry trends
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for babies 1st birthday
- On-going training & development and career pathways
- Financial wellbeing programme and preferred rates on salary finance products
Why Choose Us?
- Be part of an innovative and thriving hospitality organisation
- Collaborate with a talented and motivated team
- Shape the future of guest satisfaction in a world-class facility
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero and are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
Show more
Location
Job Reference: compass/TP/2993082/192132
Applications are no longer accepted for this role
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Operations Manager - Nottingham Racecourse NEW Levy Posted today £32,000 per year Nottingham Op[...] employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Nottingham Racecourse NEW Levy Posted today £32,000 per year Nottingham Op[...]
✨Tip Number 1
Familiarise yourself with the Jockey Club Catering's values and mission. Understanding their commitment to exceptional service and sustainability will help you align your responses during interviews, showcasing that you're a great fit for their culture.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in racecourse operations. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved guest experiences in previous roles. Highlighting your leadership skills and problem-solving abilities will demonstrate your capability to excel as an Operations Manager.
✨Tip Number 4
Research current trends in the hospitality industry, particularly those related to racecourses and event management. Being knowledgeable about these trends will allow you to engage in meaningful conversations during interviews and show your passion for the role.
We think you need these skills to ace Operations Manager - Nottingham Racecourse NEW Levy Posted today £32,000 per year Nottingham Op[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and operations management. Use keywords from the job description, such as 'guest service', 'team management', and 'hospitality industry trends' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and problem-solving abilities. Mention specific examples of how you've improved guest experiences or managed teams effectively in previous roles.
Highlight Relevant Experience: In your application, emphasise any proven experience in hotel management or related fields. Discuss your familiarity with catering and hospitality operations, especially in high-pressure environments like racecourses.
Showcase Your Passion for Hospitality: Convey your enthusiasm for the hospitality industry and your commitment to delivering exceptional service. Mention any personal values that align with the company's focus on sustainability and diversity.
How to prepare for a job interview at Chartwells Independent
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate exceptional leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on mentoring and developing staff to enhance their performance.
✨Understand the Hospitality Industry
Familiarise yourself with current trends in the hospitality sector, especially those relevant to racecourses and large events. Being able to discuss these trends will show your passion for the industry and your commitment to delivering exceptional guest experiences.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges in operations management. Think of real-life situations where you've had to solve problems quickly and effectively, and be ready to share these stories during your interview.
✨Emphasise Teamwork and Culture Fit
Jockey Club Catering values teamwork and a positive culture. Be prepared to discuss how you foster collaboration within your team and how you would contribute to maintaining a supportive work environment that aligns with their values.