At a Glance
- Tasks: Prepare delicious food and create attractive displays for customers.
- Company: Join Chartwells, a vibrant team dedicated to excellent customer service.
- Benefits: Part-time hours with flexible scheduling and a supportive work environment.
- Other info: Great opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a difference in students' lives while enjoying a fun, fast-paced role.
- Qualifications: Enthusiastic attitude and a passion for customer service; experience is a plus.
The predicted salary is between 12 - 12 £ per hour.
We’re looking for a team‑player passionate about food and customers to join Chartwells as a Customer Services Assistant. This part‑time, contract role totals 20 hours per week over 43.6 weeks per year.
Key Responsibilities
- Prepare delicious, high‑quality food for clients and customers.
- Create attractive food and counter displays.
- Represent Chartwells and maintain a positive brand image.
- Handle cash and operate the cash register.
- Comply with Food Handling & Hygiene standards.
- Comply with Health & Safety regulations.
Ideal Candidate
- Enthusiastic can‑do attitude.
- Passion for delivering excellent customer service.
- Excellent team player.
- Desire to succeed in role.
- Thrives under pressure.
- Outstanding timekeeping and reliability.
- Safety‑first mindset.
- Experience in a similar catering‑related role is an advantage but not essential.
Employment Details
- Contracted to 20 hours per week over 43.6 weeks per year.
- Pre‑employment checks will be required, including an enhanced DBS disclosure and a Children’s Barred List check.
- This post is exempt from the Rehabilitation of Offenders Act 1974.
- Applicants are required to declare all convictions and cautions.
Child Safeguarding Commitment
Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment.
Equal Opportunity Statement
Compass Group UK&I is committed to fostering an environment where all individuals can be themselves at work and have equal opportunities to advance in their careers. We celebrate diversity and respect the unique talents, beliefs, backgrounds, and abilities of all team members.
School Customer Service Assistant in Nottingham employer: Chartwells Independent
Chartwells is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for individuals passionate about food and customer service. With a commitment to employee growth and development, team members are encouraged to thrive in their roles while enjoying the benefits of flexible part-time hours and a focus on work-life balance. Located within a vibrant educational environment, employees can take pride in contributing to the welfare of children and fostering a positive community atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land School Customer Service Assistant in Nottingham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Chartwells Independent and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Chartwells Independent and let us see your personality shine through!
We think you need these skills to ace School Customer Service Assistant in Nottingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Chartwells Independent.
Get Familiar with Our Brand:Before applying, take some time to learn about Chartwells Independent and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Chartwells Independent
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Chartwells Independent.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Chartwells Independent will surely appreciate.
