At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Embrace diversity and thrive in a culture that celebrates individuality.
- Why this job: Make a real impact while progressing your career in a supportive environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
The predicted salary is between 12 - 12 £ per hour.
We're currently recruiting a dedicated Porter - Zero Hours to help ensure the smooth running of operations at Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Porter - Zero Hours, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
Key Responsibilities- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Norwich employer: Chartwells Independent
Chartwells is an exceptional employer that prioritises the growth and well-being of its employees, offering flexible zero-hour contracts that allow for a work-life balance while providing opportunities for career advancement. With a strong commitment to diversity and inclusion, the company fosters a supportive work culture where individuality is celebrated, and employees are recognised for their contributions. Join us at one of the UK's largest businesses, where you can enjoy competitive pay, great perks, and unrivalled learning and development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect better during your chat.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships with customers and staff. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your adaptability! Be ready to share examples of how you've handled changing priorities in the past. This will demonstrate that you're the perfect fit for a dynamic role like this.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Chartwells!
We think you need these skills to ace Porter in Norwich
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express what makes you unique and how you can bring that spark to Chartwells.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer care or hospitality. We want to see how your skills align with the responsibilities of a Porter, so be specific about your past roles and achievements.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what really matters – your skills, experiences, and why you want to join us at Chartwells.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Chartwells Independent
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness and assisting staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your ability to connect with people and handle requests effectively.
✨Embrace Adaptability
The job requires someone who can adapt to changing priorities. Prepare to discuss times when you've had to adjust quickly to new situations or challenges. This will showcase your flexibility and readiness to thrive in a dynamic environment.
✨Demonstrate Reliability
Exceptional timekeeping and reliability are key traits for this position. Be prepared to talk about your punctuality and how you manage your time effectively. Mention any systems or habits you have that ensure you’re always on top of your commitments.
