At a Glance
- Tasks: Lead a dynamic foodservice operation and deliver exceptional customer experiences.
- Company: Join a growing hospitality leader with a focus on team development.
- Benefits: Enjoy free meals, gym access, discounts, and career growth opportunities.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
- Why this job: Make an impact in a fast-paced environment while developing high-performing teams.
- Qualifications: Proven senior management experience in hospitality and strong leadership skills.
The predicted salary is between 60000 - 60000 £ per year.
Salary: £60,000 per annum
Are you an experienced hospitality leader ready to take the next step in your career? We're looking for a driven Operations Manager to lead a high-profile foodservice operation, delivering exceptional customer experiences, strong commercial performance, and outstanding team leadership.
What You’ll Do
- Lead the day-to-day operation of a large-scale catering and hospitality contract.
- Build strong relationships with clients and key stakeholders, ensuring excellent service delivery.
- Drive operational excellence across food, service, compliance, and customer satisfaction.
- Manage, coach, and develop a team of managers and frontline colleagues.
- Monitor financial performance, including sales, labour, margins, and food costs.
- Identify opportunities to improve service standards, efficiency, and profitability.
- Ensure all health, safety, food safety, and compliance standards are maintained.
- Analyse customer feedback and operational data to continuously improve performance.
- Support recruitment, succession planning, training, and colleague development initiatives.
What We’re Looking For
- Significant senior management experience within hospitality, catering, or foodservice operations.
- Experience leading and motivating management teams to achieve commercial and operational targets.
- Multi-site management experience, or responsibility for a large single operation with substantial turnover.
- Strong commercial awareness with experience managing budgets, labour costs, and profitability.
- Excellent communication, relationship-building, and presentation skills.
- A hands-on leadership style with a passion for developing people and delivering exceptional service.
- Strong understanding of health & safety, compliance, and operational best practice.
- Contract catering experience would be highly advantageous.
Why Join Us?
- Opportunity to lead a large, dynamic operation.
- Autonomy to make an impact and drive business performance.
- Career progression within a growing organisation.
- Supportive leadership environment focused on development and success.
If you’re a proven hospitality leader who thrives in a fast-paced environment and enjoys building high-performing teams, we’d love to hear from you.
Benefits
- Free meals
- Free on-site gym
- Onsite free car parking
- Electric vehicle charging points
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Operations Manager NEW Restaurant Associates Posted today £60,000 per year Northampton Central [...] employer: Chartwells Independent
Join Compass Group UK&I as an Operations Manager in Northampton Central, where you will lead a vibrant foodservice operation and enjoy a supportive work culture that prioritises employee development and career progression. With a comprehensive benefits package including free meals, gym access, and exclusive discounts, you'll thrive in an environment that values diversity and empowers you to make a meaningful impact on both your team and the business.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager NEW Restaurant Associates Posted today £60,000 per year Northampton Central [...]
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager NEW Restaurant Associates Posted today £60,000 per year Northampton Central [...]
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
