At a Glance
- Tasks: Deliver top-notch service to fans during exciting matchdays at Franklin’s Gardens.
- Company: Join Constellation and be part of the vibrant Northampton Saints team.
- Benefits: Earn £13.45 per hour while enjoying the thrill of matchday atmosphere.
- Other info: Flexible, event-based work with a passionate team and great career opportunities.
- Why this job: Experience the excitement of live sports while showcasing your hospitality skills.
- Qualifications: Must have previous experience in a fast-paced hospitality environment.
The predicted salary is between 13.45 - 13.45 £ per hour.
Get Matchday Ready! Join the Front of House Team at Northampton Saints.
Location: Franklin’s Gardens, Northampton
Pay: £13.45 per hour
Age: 18+
Local to Northampton? We want to hear from you!
Flexible, event-based matchday work. Be at the heart of the action! Constellation is looking for experienced Bartenders and Waiters to join our Front of House team at Northampton Saints. You’ll be at the forefront of the matchday experience, delivering excellent service to both home and away fans across our bars, hospitality areas and front-of-house operations. This is a fast-paced environment where experience, confidence and knowledge of service really matter.
We’re looking for people who already understand what great hospitality looks like and can hit the ground running. You’ll be:
- Local to Northampton and able to easily get to Franklin’s Gardens
- 18 or over
- Experienced in a pub, club, stadium or high-volume hospitality environment
- Confident working behind a busy bar or within a busy front-of-house operation
- Familiar with the order of service and able to deliver it confidently
- Knowledgeable about professional hospitality standards
- Friendly, professional and confident when dealing with customers
- Comfortable working at pace while maintaining excellent service
- A strong team player who can communicate effectively with colleagues
- Reliable, punctual and ready to get stuck in
What will you be doing?
- Providing excellent service to home and away supporters
- Taking food and beverage orders and ensuring they are delivered accurately
- Serving drinks and working confidently behind the bar
- Following the correct order of service and hospitality procedures
- Maintaining high standards of customer service throughout the event
- Working efficiently during busy periods and managing multiple customers
- Keeping your bar or service area clean, organised and fully stocked
- Working closely with the wider Front of House team to deliver a seamless matchday experience
- Following all company, licensing, food safety and health & safety procedures
Experience is essential. This role is not suitable for candidates without previous hospitality experience. You must have previous experience working in a pub, club, stadium, restaurant or similar hospitality setting, with a good understanding of customer service and the order of service. We’re looking for experienced hospitality professionals who understand the pace of a busy event and know how to deliver great service from start to finish.
Why join Constellation? Be part of the team that brings Franklin’s Gardens to life on matchday. You’ll work alongside an experienced hospitality team, serve thousands of passionate supporters and experience the unique atmosphere of professional rugby. £13.45 per hour + the buzz of matchday! If you’re 18+, local to Northampton, experienced in a pub, club or stadium setting and know your way around professional hospitality service, we want to hear from you.
Experienced Bartenders & Waiters – Matchday Front of House Team | Northampton Saints employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Bartenders & Waiters – Matchday Front of House Team | Northampton Saints
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Chartwells Independent and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Experienced Bartenders & Waiters – Matchday Front of House Team | Northampton Saints
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Chartwells Independent that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Chartwells Independent.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Chartwells Independent get a sense of who you are beyond your experience!
How to prepare for a job interview at Chartwells Independent
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Chartwells Independent and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
