At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leading company that values individuality and career growth.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Dynamic role with potential for career progression in a large organisation.
- Why this job: Make a real impact while enjoying flexible hours and a supportive environment.
- Qualifications: Experience in customer care, adaptability, and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
We're currently recruiting a dedicated Porter - Zero Hours to help ensure the smooth running of operations at Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Porter - Zero Hours, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
Key Responsibilities- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Porter in Norfolk employer: Chartwells Independent
Chartwells is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work culture where individuality is celebrated. As a Porter - Zero Hours, you will enjoy flexible working arrangements, competitive pay, and numerous opportunities for career advancement within one of the UK's largest companies, all while contributing to a team that values high standards of customer care and cleanliness.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Norfolk
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and don’t be shy to reach out on social media. You never know who might have the inside scoop on a Porter role at Chartwells!
✨Tip Number 2
Show off your personality! When you get that interview, let your individuality shine through. Remember, they’re looking for someone who can bring a spark to their team, so be yourself and share your passion for customer care.
✨Tip Number 3
Be ready to demonstrate your skills on the spot! If you get a chance to do a trial shift or practical assessment, show them how adaptable and reliable you are. They want to see you in action, so bring your A-game!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Chartwells.
We think you need these skills to ace Porter in Norfolk
Some tips for your application 🫡
Show Your Customer Care Skills:Make sure to highlight your experience in delivering high-quality customer care. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your dedication.
Be Adaptable:Since the role requires you to embrace changing priorities, let us know about times when you've had to adapt quickly. We love candidates who can think on their feet and handle unexpected situations with ease.
Communicate Clearly:As a Porter, you'll need to build relationships and communicate effectively. Use your application to demonstrate your communication skills—whether it's through clear writing or by sharing experiences where you’ve successfully interacted with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team at Chartwells!
How to prepare for a job interview at Chartwells Independent
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness and assisting staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during the interview to showcase your ability to connect with people.
✨Be Ready for Adaptability Questions
The ideal candidate should be adaptable and able to handle changing priorities. Prepare to discuss situations where you've had to adjust quickly to new challenges or demands, highlighting your flexibility and problem-solving skills.
✨Demonstrate Reliability and Timekeeping
Reliability is key in this role, so be prepared to talk about your punctuality and how you manage your time effectively. You might want to mention any systems or habits you have that help you stay organised and dependable.
