At a Glance
- Tasks: Lead night operations, ensuring cleanliness and service excellence in a hospital environment.
- Company: Join Medirest, part of Compass Group UK&I, dedicated to healthcare services.
- Benefits: Competitive pay, pension scheme, discounts on travel and groceries, wellness classes.
- Other info: Dynamic role with opportunities for career growth and a supportive team culture.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in healthcare or Soft FM management and strong communication skills.
The predicted salary is between 16.76 - 16.76 £ per hour.
Location
Northwick Park Hospital
Salary
- £16.76 Per Hour – 40.3 hours per week
- We’re recruiting a
Duty Manager to join our dedicated team at Northwick Park Hospital.
As a key member of our management team, you’ll oversee the effective delivery of domestic, portering, and limited patient food services.
You’ll lead night operations, ensuring the highest standards of cleanliness, safety, and service excellence across all areas — supporting both patient care and the hospital’s round-the-clock operations.
- What You’ll Do
- Manage and support a team
- Oversee and coordinate Soft FM services including cleaning, portering, and patient food delivery.
- Ensure all operations meet contractual, safety, and quality standards.
- Act as the key on-site contact for clinical teams, including bed managers and nurses .
- Maintain compliance with Health & Safety, infection control, and hygiene regulations.
- Drive operational efficiency, staff engagement, and service excellence.
- Provide leadership and support to ensure consistent delivery across multiple sites.
- Collaborate closely with day management teams to ensure seamless service continuity.
About You
You’ll be an experienced and confident people leader with a strong background in healthcare or Soft FM services . Calm under pressure and highly organised, you’ll thrive in a fast-paced hospital environment where every detail matters.
You will have
- Previous experience in a healthcare or Soft FM management role
(cleaning, domestic, or portering).
- Excellent communication and client-facing skills — comfortable engaging with clinical staff and hospital management.
- Proven ability to lead, motivate, and develop teams.
- Strong understanding of Health & Safety and compliance procedures.
- A proactive and flexible approach to operations.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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Night Operations Lead - Healthcare Soft FM employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Night Operations Lead - Healthcare Soft FM
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Chartwells Independent.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Chartwells Independent.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Chartwells Independent, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Night Operations Lead - Healthcare Soft FM
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Chartwells Independent.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Chartwells Independent.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Chartwells Independent. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Chartwells Independent. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Chartwells Independent
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Chartwells Independent’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
