At a Glance
- Tasks: Manage events and conferences, ensuring everything runs smoothly and meets customer expectations.
- Company: Join a dynamic team at Newmarket and Huntingdon Racecourses, known for its vibrant culture.
- Benefits: Enjoy a competitive salary, healthcare, 23 days' leave, and exciting perks.
- Other info: Great career growth opportunities and a supportive, inclusive workplace.
- Why this job: Be at the heart of live events, making memorable experiences for guests.
- Qualifications: Experience in event management and strong communication skills are essential.
The predicted salary is between 33000 - 33000 £ per year.
Full‑time, permanent position. Salary: up to £33,000 plus excellent benefits, including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more.
Responsibilities
- Manage the allocated causal team members to set up and break down meeting rooms and deliver live conference and events
- Review the weekly payroll and assist the management of the variable payroll to achieve financial targets while meeting operational needs
- Act as a central point of contact for C&E operational queries
- Attend all regular meetings and briefings to ensure regular communication with all stakeholders
- Develop a good working relationship with the Hospitality team based at Newmarket
- Use function sheets to gather customer expectations, room set‑up and menu requirements
- Work with the chef team to ensure all special diets and allergens are managed on live event days
- Ensure all H&S policy and procedures are followed
- Support the People Operations team in recruitment, selection, induction and retention practices for the C&E department
- Take the lead for C&E team welfare and engagement activities
- Generate and cost new “look and feel” ideas to uplift service styles for C&E
Qualifications
- Some experience delivering live conferences, meetings and events
- A positive, approachable and troubleshooting attitude
- Strong organisation, communication and computer skills
- The ability to communicate at all levels and meet deadlines
- A self‑starter; motivated by a passion for quality and great service delivery
Benefits
- Competitive salary and full company benefits
- 23 days’ annual leave plus bank holidays, birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Equal Opportunity Statement
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses NEW Levy Post[...] employer: Chartwells Independent
As an Operations Manager at Newmarket and Huntingdon Racecourses, you will join a vibrant team dedicated to delivering exceptional conference and event experiences. With a competitive salary and comprehensive benefits including healthcare, wellbeing support, and generous annual leave, we foster a supportive work culture that prioritises employee growth through ongoing training and development opportunities. Our commitment to inclusivity and engagement ensures that every team member can thrive in a dynamic environment, making this an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses NEW Levy Post[...]
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples from your past experiences. Whether it’s managing a team or delivering a successful event, let them see how you can bring value to their operations.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Operations Manager (Conference and Events) - Newmarket and Huntingdon Racecourses NEW Levy Post[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience with live conferences and events, and don’t forget to showcase your organisational skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Keep it friendly and professional – we love a good story!
Showcase Your Team Spirit:Since you'll be managing a casual team, let us know about your leadership style. Share examples of how you've built relationships and engaged teams in past roles. We’re all about collaboration here at StudySmarter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Chartwells Independent
✨Know Your Events Inside Out
Before the interview, make sure you research the types of conferences and events that Newmarket and Huntingdon Racecourses host. Familiarise yourself with their past events and think about how your experience aligns with their needs. This will show your genuine interest and help you stand out.
✨Showcase Your Team Management Skills
As an Operations Manager, you'll be managing a casual team. Prepare examples of how you've successfully led teams in the past, especially in high-pressure situations. Highlight your approach to motivating team members and ensuring smooth operations during events.
✨Be Ready to Discuss Financial Acumen
Since the role involves reviewing payroll and achieving financial targets, brush up on your financial management skills. Be prepared to discuss how you've managed budgets or financial reporting in previous roles, and how you can apply that knowledge to meet operational needs.
✨Demonstrate Your Problem-Solving Attitude
The job requires a positive and troubleshooting attitude. Think of specific challenges you've faced in event management and how you resolved them. Sharing these stories will illustrate your proactive approach and ability to handle unexpected issues effectively.
