At a Glance
- Tasks: Plan and coordinate exciting events at Newmarket Racecourse while providing top-notch customer service.
- Company: Join Levy UK & Ireland, part of the world's largest catering company.
- Benefits: Enjoy a competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a vibrant team creating unforgettable experiences in hospitality.
- Qualifications: Strong organisational skills and a passion for event planning.
The predicted salary is between 30000 - 30000 £ per year.
A C&E Event Planner & Administrator is required for The Jockey Club, based at Newmarket Racecourse. This role involves providing effective administration and customer service throughout the sales process to the end customer. Responsibilities include:
- Supporting and coordinating all bookings confirmed by the reactive sales team.
- Managing finance responsibilities, including billing clients for final payments and chasing deposits.
- Coordinating venue show-rounds and upselling to exceed customer expectations.
- Ensuring accurate and timely sharing of information with customers, staff, and management.
- Maximising revenue through outstanding customer service and developing relationships.
- Adhering to invoice and payment processes accurately.
Key Responsibilities:
- Owning the BEO/function sheet process and completing it efficiently for all events.
- Capturing all revenue opportunities and working towards achieving confirmed business.
- Maintaining a daily liaison plan with relevant team members.
- Handling all correspondence received via email or telephone.
- Inputting relevant information correctly within the system for measurement of results.
- Being the go-to person for sponsors and client requests at the venue.
- Ensuring safe and secure operation of all activities on behalf of stakeholders.
- Applying legislative and operational procedures to provide consistent service.
- Promoting continuous improvement and innovation in work activities.
- Assisting colleagues with other duties as required.
- Attending all relevant training sessions and meetings.
- Promoting venue facilities and maintaining a positive company image.
Operational Excellence:
- Meeting legal and company requirements for fire, safety, health, and hygiene.
- Reporting health and safety issues to your line manager.
- Coordinating commercial corporate and private conferences and events.
- Attending weekly operation meetings and collating completed work orders and schedules.
- Booking miscellaneous event requirements and raising purchase orders.
- Providing administrative support to the operations department.
- Collecting deposit payments in line with payment plans and Terms and Conditions.
What you’ll get in return:
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing support.
- Mental health support through a 24/7 Employee Assistance Programme.
- Enhanced family benefits.
- Perks & discounts on shopping, entertainment, and travel.
- Pension scheme and Life Assurance.
- Development opportunities including professional subscriptions and ongoing training.
- Meals on duty included.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company. We celebrate individuality and build inclusive teams where everyone feels they belong. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds.
C&E Event Planner & Administrator NEW Levy Posted today £30,000 per year Newmarket Admin employer: Chartwells Independent
The Jockey Club, based at Newmarket Racecourse, is an exceptional employer that prioritises employee wellbeing and professional growth. With a competitive salary, comprehensive benefits including healthcare, generous annual leave, and a supportive work culture that celebrates diversity, we empower our team to thrive in a dynamic environment where creativity and innovation are encouraged. Join us to be part of a vibrant team dedicated to creating unforgettable experiences in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land C&E Event Planner & Administrator NEW Levy Posted today £30,000 per year Newmarket Admin
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow event planners, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities you might not find online.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or clients, let your enthusiasm for event planning shine through. A positive attitude can make a lasting impression.
✨Tip Number 3
Be proactive! If you see an event or project that excites you, reach out to the organisers. Offer your help or suggest ideas. This shows initiative and could lead to a job offer down the line.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Tailor your approach to each role and highlight how your skills match what they’re looking for. Let’s get you that dream job!
We think you need these skills to ace C&E Event Planner & Administrator NEW Levy Posted today £30,000 per year Newmarket Admin
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the C&E Event Planner & Administrator role. Highlight your relevant experience in event planning and administration, and show us how you can bring value to our team at Newmarket Racecourse.
Show Off Your Customer Service Skills:Since this role is all about providing outstanding customer service, don’t forget to include examples of how you've gone above and beyond for clients in your previous roles. We want to see your friendly and professional side shine through!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Chartwells Independent
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the C&E Event Planner & Administrator role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience can contribute to the team.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples of how you've provided outstanding customer service in the past. Think about specific situations where you exceeded expectations or resolved issues effectively.
✨Be Ready to Discuss Administration Experience
The job requires strong administrative skills, so be prepared to discuss your experience with managing bookings, handling finance responsibilities, and using CRM systems. Highlight any relevant software you’ve used and how it helped streamline processes.
✨Demonstrate Flexibility and Team Spirit
This role requires a willingness to adapt and assist colleagues as needed. Be ready to share examples of how you've worked collaboratively in a team and adapted to changing circumstances in previous roles. This shows you're a team player who can thrive in a dynamic environment.
