At a Glance
- Tasks: Coordinate sales and events, ensuring top-notch customer service and maximising venue potential.
- Company: Join Kents Hill Park, part of The Venues Collection, a leader in hospitality.
- Benefits: Enjoy competitive pay, healthcare, 23 days' leave, and amazing discounts.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a vibrant team, creating memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27800 - 29000 £ per year.
We are looking for a Sales & Events Co‑Ordinator for Kents Hill Park, part of The Venues Collection. Your role will be:
- To work closely with the Sales Office Manager and the other sales team members.
- To ensure the potential of the venue is maximised and monthly budget achieved.
- To assist in the rate strategy for M&E in accordance with the venue’s budget expectations.
- To handle reservations for bedrooms for both event and transient guests.
- To attend all mandatory and job‑specific training.
- To consistently supply the highest possible levels of customer care and service in the lead up and during the events process.
- To positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue’s sales plan.
- To ensure that all sales disciplines and procedures are trained and followed to develop the business.
- To respond to any customer enquiry within the guidelines set by the hotel.
- To exercise efficient diary management to manage the yield within the conference office.
- Develop and maintain sales information through Opera following the Company guidelines.
- To attend any communication/operational meetings where appropriate to represent the sales department.
- To support the invoicing process, ensuring all conference bills are produced correctly and in a timely manner.
- To support the Director of Sales with new business leads and supporting client events where necessary.
- To be fully engaged with the customers and be building and maintaining relationships with key accounts.
- To be aware of the services and facilities offered by competitor hotels to promote your hotel to its full potential.
- To comply with all health and safety legislation and actively get involved with reporting issues and training others.
- To be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue.
- To support the wider Operations Team where necessary and any reasonable ad‑hoc tasks requested to action by an HOD or the Hotel Manager.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Benefits
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodafone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BHs and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On‑going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves. We combine our spaces with a bigger family. Kents Hill Park is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel‑like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Sales & Events Co-Ordinator in Milton Keynes employer: Chartwells Independent
At Kents Hill Park, part of The Venues Collection, we pride ourselves on being an exceptional employer that values individuality and inclusivity. Our vibrant work culture fosters creativity and innovation, offering extensive benefits such as healthcare support, generous annual leave, and ongoing training opportunities to help you thrive in your career. Join us in a supportive environment where you can grow professionally while enjoying competitive pay and unique perks in the heart of Milton Keynes.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Events Co-Ordinator in Milton Keynes
✨Tip Number 1
Get to know the venue! Before your interview, take a virtual tour of Kents Hill Park and familiarise yourself with its facilities. This will help you speak confidently about how you can contribute to maximising its potential.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Showcase your customer service skills! Prepare examples of how you've gone above and beyond for clients in past roles. This will demonstrate your commitment to delivering top-notch service, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Kents Hill Park. Don’t miss out on this opportunity!
We think you need these skills to ace Sales & Events Co-Ordinator in Milton Keynes
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Sales & Events Co-Ordinator and how you can contribute to our team at Kents Hill Park.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight relevant experience and skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary and avoid long paragraphs. We appreciate straightforward communication, especially in a role that involves managing events and sales!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know Your Venue
Before the interview, do your homework on Kents Hill Park and The Venues Collection. Familiarise yourself with their services, facilities, and recent events. This will not only show your enthusiasm but also help you answer questions about how you can contribute to maximising the venue's potential.
✨Showcase Your Customer Care Skills
As a Sales & Events Co-Ordinator, customer care is key. Prepare examples of how you've provided excellent service in past roles. Think about specific situations where you went above and beyond for a client, as this will demonstrate your commitment to delivering high levels of customer satisfaction.
✨Be Ready to Discuss Sales Strategies
Since the role involves assisting in rate strategy and maximising sales opportunities, be prepared to discuss your understanding of sales techniques. Bring examples of how you've successfully contributed to sales goals in previous positions, and be ready to share ideas on how to approach sales at Kents Hill Park.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
