Meeting & Events Assistant - 6 months FTC

Join our dynamic Rapport team as a Meeting & Events Assistant. We pride ourselves on creating an environment that feels less like a workplace and more like a support system. We provide the guidance and tools you need to shine, and in return, you bring your passion for service. We are a group that looks out for one another and believe in instructing and guiding, ensuring everyone has the confidence to grow.

Under the supervision of the Operations Lead, the Meetings & Events Assistant plays a key role in supporting meeting room and event coordinators, as well as guest services ambassadors, in overall event and hospitality coordination. This role demands strong attention to detail, proactive problem-solving, and the ability to anticipate and exceed the needs of hosts and guests. By upholding high standards of hospitality and operational efficiency, the Meetings & Events Assistant helps create a welcoming and memorable experience for our clients.

Type of Contract:Full-time, 6-months fixed-term

Hours:40 per week (Monday-Friday, on a shift rota basis between 7 AM – 7 PM)

Main responsibilities

• Coordinate event requests and liaise with relevant teams and vendors.
• Support event setup, room resets, deliveries and collections.
• Keep event trackers and records up to date.
• Welcome and register guests and vendors.
• Provide a friendly and professional guest experience.
• Prepare event materials, including badges and signage.
• Manage cloakroom services when required.
• Support Guest Services and Meeting Room Coordinators when needed.
• Plan and deliver assigned low-impact events.
• Support stock management and regular audits.
• Work flexible office hours, including occasional early starts and late finishes.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
• Ideally have previous experience in hospitality, including administrative and operational responsibilities.
• Be comfortable working in a fast-paced environment and managing competing priorities.
• Have strong organisational and communication skills.
• Have excellent attention to detail and a commitment to high-quality service.
• Be proactive, solution-focused and committed to a great guest experience.
• Have an understanding of health and safety and security procedures.
• Be a collaborative team player with strong interpersonal skills.
• Be confident using IT systems, including G Suite or similar tools.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK& I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.