At a Glance
- Tasks: Manage guest services, support events, and create a welcoming atmosphere.
- Company: Join Rapport, a multi-award-winning guest services company with a people-first culture.
- Benefits: Enjoy travel discounts, free lunches, wellness programs, and a contributory pension scheme.
- Other info: Opportunities for personal and professional growth in a supportive workplace.
- Why this job: Be part of a dynamic team making a real impact in a global financial organisation.
- Qualifications: Experience in fast-paced environments and strong communication skills are essential.
The predicted salary is between 31417 - 31417 £ per year.
We’re looking for an experienced Guest Service Host to join our outstanding Rapport team in Dublin. Our client is a rapidly growing, globally recognised American banking and financial services organisation. This role offers an exciting chance to support a major global-alignment project while delivering an exceptional, hotel-inspired service experience to all key stakeholders.
You’ll be joining a collaborative EMEA team of 24 and continuing to expand. Despite being spread across the region, the team works closely together and is eager to welcome a new member. In this role, you’ll be a vital presence on-site, fostering a positive, engaged workplace community, supporting employee satisfaction, and addressing any day-to-day challenges that arise.
Contract type: Full-time, Permanent
Hours: 40 per week (Monday-Friday; 8 AM - 5 PM, with flexibility for overtime as per business needs)
Salary: £31,417 per annum
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Working alongside the team to manage the switchboard at all times.
- Being involved in staff events from the social aspect to planning and implementing with the office leadership team.
- Booking and supporting all meetings and events, using our own booking and visitor management systems.
- Meeting and greeting all guests who visit our office.
- Liaising with the catering team regarding all meeting hospitality.
- Supporting local office team with ad‑hoc administrative duties.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Ideally, have at least one year of experience in a similar role within a fast‑paced and dynamic establishment (e.g., five‑star hotel or corporate environment).
- Be proactive, reliable, and flexible.
- Continuously learn and provide support to immediate and the wider teams.
- Adhere to company policies and procedures.
- Look for opportunities for improvement and enhancement of our services.
- Be effective communicator and team player.
- Strong computer knowledge.
About us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
