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- Tasks: Lead shifts, supervise staff, and ensure top-notch customer service.
- Company: Join Costa, a major High Street brand that values individuality.
- Benefits: Competitive pay, great perks, and opportunities for learning and development.
- Other info: Be part of a diverse team that celebrates unique talents and backgrounds.
- Why this job: Make an impact in a fast-paced environment while growing your career.
- Qualifications: Experience in retail or hospitality, with strong leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Variable shifts.
Key Responsibilities:
- Lead shifts in the absence of management, including opening and closing.
- Maintain high standards of health & safety and food safety.
- Supervise, train and support Baristas / CSAs.
- Deliver excellent customer service and drive sales through upselling.
- Complete daily checks, paperwork and brand records.
- Support stock control, deliveries and ordering.
- Ensure full compliance with brand, audit and profit protection standards.
Who You Are:
- Experienced in retail or hospitality, ideally in a supervisory role.
- Customer focused, organised and confident leading a team.
- Flexible and able to work in a fast‑paced environment.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa - Supervisor - Costa in Maidstone employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa - Supervisor - Costa in Maidstone
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. Understanding their values and what they celebrate can help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in retail or hospitality.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully led a team or handled a challenging situation. Highlighting your ability to supervise and support others will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Costa - Supervisor - Costa in Maidstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about delivering excellent customer service and leading a team. A sprinkle of personality can make your application stand out!
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Cafe Supervisor role. Highlight any supervisory experience and customer service achievements. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it shows you can do the same with our customers and team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you’re familiar with Costa's values and what it means to be a Cafe Supervisor. Brush up on your knowledge of health and safety standards, customer service excellence, and how to lead a team effectively. This will show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated others and maintained high standards during busy shifts.
✨Be Customer-Centric
Costa prides itself on excellent customer service, so be ready to discuss how you would enhance the customer experience. Think of specific strategies for upselling and creating a welcoming atmosphere. Showing that you understand the importance of customer satisfaction will set you apart.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.