At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer service across two retail sites.
- Company: Join a dynamic team at Compass Group UK&I, supporting Defence and Government services.
- Benefits: Enjoy discounts on travel, groceries, cinema tickets, and wellness classes.
- Why this job: Make a real impact in a growing business while developing your career.
- Qualifications: Retail management experience and strong team leadership skills required.
- Other info: Embrace a culture of diversity and personal growth with excellent career pathways.
The predicted salary is between 25000 - 35000 £ per year.
We’re looking for an experienced Dual Site Retail Manager with a passion for great food and outstanding customer service to lead Retail across two sites in Lydd & Folkestone. In this role, you’ll take ownership of day‑to‑day performance, inspire teams across both locations, and ensure smooth, efficient operations while delivering exceptional customer experiences. You’ll be part of a business that values individuality, invests in development, and rewards people who go beyond the plate.
What You’ll Do
- Lead and motivate teams to deliver consistently high standards of service
- Oversee daily operations across two sites, including stock control, labour and budgets
- Track KPIs and performance targets, working closely with your Line Manager
- Drive sales by introducing new service concepts and retail ideas
- Act as a brand ambassador, building strong relationships with customers and stakeholders
- Train, develop and support teams, leading by example
- Ensure full compliance with Health & Safety and food safety standards
What We’re Looking For
- Retail Management Experience
- Proven ability to manage teams and multiple priorities
- Strong commercial and financial awareness
- Confident communicator with excellent organisational skills
- Ambitious, motivated and keen to develop within a growing business
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service at all levels, to join our teams.
Dual Site Retail Manager NEW Defence Posted yesterday £29,899.60 per year Lydd Operations employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Site Retail Manager NEW Defence Posted yesterday £29,899.60 per year Lydd Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes them tick and be ready to share how your experience aligns with their goals. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to talk about your achievements and how you can contribute to their success. Keep it concise and engaging – think of it as your personal brand story that highlights your passion for retail management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Dual Site Retail Manager NEW Defence Posted yesterday £29,899.60 per year Lydd Operations
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for great food and customer service right from the start. Use your application to share why you love retail management and how you can inspire teams to deliver exceptional experiences.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management. Focus on your ability to manage teams, oversee operations, and drive sales. We want to see how your skills align with what we’re looking for!
Be Specific About Achievements: When detailing your past roles, include specific examples of how you’ve improved performance or driven sales. Numbers speak volumes, so if you’ve hit KPIs or managed budgets effectively, shout about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, make sure you understand the role of a Dual Site Retail Manager inside out. Familiarise yourself with the company’s values, especially their focus on customer service and team motivation. This will help you demonstrate your passion for great food and outstanding service during the conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved service standards. Being able to articulate these experiences will show that you can inspire teams across both sites effectively.
✨Be Ready with KPIs
Since tracking KPIs is a big part of the job, come prepared with insights on how you've managed performance targets before. Discuss any tools or methods you used to drive sales or improve operations, as this will highlight your commercial awareness and ability to manage multiple priorities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.