At a Glance
- Tasks: Deliver excellent customer service in food delivery, cafés, and shops.
- Company: Join a diverse team at Chartwells, where individuality is celebrated.
- Benefits: Flexible hours, career progression, and a supportive work environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Make a difference in customers' experiences while developing your skills.
- Qualifications: Good communication skills and a passion for catering.
The predicted salary is between 10 - 12 € per hour.
We're currently recruiting a dedicated Customer Services Assistant (Zero Hours) to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift Pattern and Contract
Relief coverage. The role is contracted to 42.5 weeks per year.
Key Responsibilities
- Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
- Serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight.
- Taking responsibility for stocking food and beverage areas.
- Complete regular day to day activities as required to ensure a smooth operation.
- Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.
Ideal Candidate Profile
- A good communicator, able to confidently liaise with customers and colleagues.
- Self‑motivated and able to work unsupervised.
- Committed to high levels of customer care.
- Able to undertake a range of manual cleaning duties.
- An enthusiastic individual with a passion for working in a catering environment.
- Positive and takes pride in their work.
This role requires successful completion of pre‑employment checks, including an enhanced DBS disclosure and a Children’s Barred List check. The post is exempt from the Rehabilitation of Offenders Act 1974.
Equal Opportunities
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We celebrate diversity and respect all backgrounds and abilities.
Catering Assistant in Luton employer: Chartwells Independent
Chartwells is an exceptional employer that prioritises the growth and well-being of its employees, offering flexible working hours and a supportive environment where individuality is celebrated. With a commitment to high standards in customer service and a focus on employee recognition, you will find ample opportunities for career progression while working in a dynamic catering setting. Join us in creating delightful experiences for our customers and enjoy the benefits of being part of a diverse and inclusive team.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant in Luton
✨Tip Number 1
Get to know the company! Research Chartwells and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and catering. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Chartwells.
We think you need these skills to ace Catering Assistant in Luton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the catering environment shine through. We want to see that you’re not just looking for any job, but that you genuinely care about providing great service and making customers happy.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the key responsibilities listed in the job description. We love seeing candidates who take the time to connect their experience with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for good communicators!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Services Assistant. Familiarise yourself with the tasks like food delivery, basic food preparation, and cleaning. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
As a good communicator, you'll need to confidently liaise with customers and colleagues. Prepare examples of how you've effectively communicated in past roles, especially in busy environments. This will show that you're ready to handle the fast-paced nature of catering.
✨Emphasise Your Flexibility
Since this is a zero hours contract, flexibility is key. Be ready to discuss your availability and willingness to adapt to different shifts or tasks. Highlight any previous experiences where you successfully adapted to changing circumstances.
✨Demonstrate Your Passion for Catering
Let your enthusiasm for working in a catering environment shine through. Share stories about why you enjoy this field and how you take pride in your work. This will resonate well with the interviewers and show that you're committed to delivering great service.
