At a Glance
- Tasks: Support internal staff needs and build strong relationships with clients.
- Company: Join a multi-award-winning company with a people-first culture.
- Benefits: Enjoy exclusive discounts, daily food allowance, and wellness programs.
- Other info: Flexible hours, career growth opportunities, and a commitment to inclusion.
- Why this job: Be the go-to person in a dynamic team at a prestigious firm.
- Qualifications: Positive attitude, great communication skills, and a desire to learn.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting a Workplace Ambassador, known as Floor Assistant, to join our 43 strong team at one of Rapport's most prestigious contracts. The client is one of the Big Four Accountancy firms in the world. The Floor Assistant is primarily responsible for the operation of all Internal Floors in the office. We are the 'one-stop-shop' for any internal staff needs. We have a fantastic relationship with everyone on site and we are the leading relationship builders. Although you'll be part of a dynamic 43-person team, you will work as part of a smaller team with 3 other Floor Assistants and a supervisor whilst collaborating closely as the first point of contact with the client.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota basis between 7 AM and 5 PM, with flexibility as per business needs)
Why you’ll love working with us:
- Financial Benefits: Exclusive travel and grocery discounts, cash rewards, and life assurance. PLUS, a daily food allowance!
- Future Security: Contributory pension scheme.
- Health & Wellbeing: Wellness programs, Employee Assistance Program, and digital GP services.
- Career Growth: Extensive learning and development opportunities.
- Celebrate Excellence: Recognition through WOW Awards for outstanding performance.
- Community Support: One paid day off per year to give back to a cause you care about.
Main responsibilities:
- Taking care of the internal working staff needs
- Monitoring, managing, and supporting space utilisation within the London Campus
- Managing supplier relationships, including logging, chasing, and following through with calls
- Building relationships with the Client and being the first point of contact
- Providing business support and assistance with analytics
- Maintaining all internal vending provisions
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Have a positive, outgoing personality and be able to easily build rapport with key stakeholders
- Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow
- Display excellent personal presentation and interpersonal skills
- Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
- Demonstrate the ability to work independently and manage own workload
About us: Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine a people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Workspace Ambassador in London employer: Chartwells Independent
At Rapport, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Workplace Ambassador, you'll enjoy a range of benefits including exclusive discounts, wellness programmes, and extensive career development opportunities, all while working in a prestigious environment with one of the Big Four Accountancy firms. Join us to build meaningful relationships and contribute to a community-focused workplace that celebrates excellence and encourages personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Workspace Ambassador in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Rapport or similar companies on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to teamwork and client interaction. Think of examples from your past experiences that showcase your ability to build rapport and handle challenges.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a client-facing role. Make sure you look professional and polished when you show up for your interview.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the Floor Assistant role!
We think you need these skills to ace Workspace Ambassador in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who can build rapport with our team and clients.
Tailor Your Application:Make sure to tailor your application to the role of Floor Assistant. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our dynamic team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since you'll be the first point of contact for our clients.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know the Company Inside Out
Before your interview, take some time to research Rapport and their values. Understand their commitment to inclusion and wellbeing, as well as their service standards. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Show Off Your People Skills
As a Floor Assistant, building rapport is key. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. Be ready to demonstrate your positive, outgoing personality during the interview – it’s all about making a great first impression!
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like managing supplier relationships or supporting staff needs. Think through potential scenarios beforehand and outline your thought process. This will showcase your proactive and adaptable nature, which is crucial for this role.
✨Dress to Impress
Since personal presentation is important for this role, make sure you dress professionally for the interview. A polished appearance reflects your understanding of the company culture and shows that you take the opportunity seriously. Remember, first impressions count!
