Senior TFM Account Lead — Client-Facing & Performance in London
Senior TFM Account Lead — Client-Facing & Performance

Senior TFM Account Lead — Client-Facing & Performance in London

London Full-Time 60000 - 60000 £ / year (est.) No home office possible
Chartwells Independent

At a Glance

  • Tasks: Manage facilities contracts, ensuring high-quality service and client satisfaction.
  • Company: Chartwells Independent, a leader in total facilities management.
  • Benefits: Competitive salary up to £60,000 and opportunities for career advancement.
  • Other info: Ideal for those passionate about quality service in the food and service industry.
  • Why this job: Lead diverse teams and make a real impact in the facilities management sector.
  • Qualifications: Experience in managing cleaning and security contracts with strong client relationship skills.

The predicted salary is between 60000 - 60000 £ per year.

Chartwells Independent is looking for an Account Manager to oversee a total facilities management contract in Luton, with a salary of up to £60,000. The ideal candidate will have extensive experience in managing cleaning and security contracts, a strong focus on client relationships, and the ability to lead diverse teams effectively.

Responsibilities include:

  • KPI oversight
  • Financial management
  • Ensuring that services meet high standards of quality and compliance

A deep understanding of the food and service sector is an advantage.

Senior TFM Account Lead — Client-Facing & Performance in London employer: Chartwells Independent

Chartwells Independent is an exceptional employer that values its employees by fostering a collaborative and inclusive work culture in Luton. With competitive salaries and opportunities for professional growth, employees are encouraged to develop their skills while managing high-profile contracts in the facilities management sector. The company prioritises client relationships and service excellence, making it a rewarding place for those looking to make a meaningful impact in their careers.
Chartwells Independent

Contact Detail:

Chartwells Independent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior TFM Account Lead — Client-Facing & Performance in London

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience with cleaning and security contracts. A personal recommendation can make all the difference when you're aiming for that Senior TFM Account Lead role.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of KPIs and financial management. We want you to showcase your expertise in leading diverse teams and maintaining high standards of quality and compliance. Practice common interview questions and think about how your past experiences align with the job description.

Tip Number 3

Don’t forget to highlight your client relationship skills! In your conversations, emphasise how you've successfully managed client expectations and built strong partnerships in previous roles. This is key for the Account Manager position at Chartwells Independent.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to take on challenges in the food and service sector. Let’s get you that job!

We think you need these skills to ace Senior TFM Account Lead — Client-Facing & Performance in London

Account Management
Client Relationship Management
Team Leadership
KPI Oversight
Financial Management
Quality Assurance
Compliance Management
Cleaning Contract Management
Security Contract Management
Understanding of Food and Service Sector

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Senior TFM Account Lead. Highlight your experience in managing cleaning and security contracts, as well as any relevant client relationship successes. We want to see how you can bring value to our team!

Showcase Your Leadership Skills: In your application, emphasise your ability to lead diverse teams effectively. Share specific examples of how you've motivated and managed teams in the past. We love seeing candidates who can inspire others!

Highlight Your Financial Acumen: Since financial management is key for this role, make sure to include any relevant experience you have in overseeing budgets or KPIs. We’re looking for someone who can keep us on track financially while maintaining high service standards.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!

How to prepare for a job interview at Chartwells Independent

Know Your Stuff

Make sure you brush up on your knowledge of total facilities management, especially in cleaning and security contracts. Familiarise yourself with the specific challenges and standards in the food and service sector, as this will show your potential employer that you're not just a good fit, but that you truly understand the industry.

Showcase Your Leadership Skills

Prepare examples of how you've effectively led diverse teams in the past. Think about specific situations where you’ve motivated your team or resolved conflicts. This will demonstrate your ability to manage people and ensure high-quality service delivery, which is crucial for the role.

Client Relationships Matter

Be ready to discuss how you've built and maintained strong client relationships. Have a few success stories up your sleeve that highlight your communication skills and your approach to client satisfaction. This will help illustrate your focus on client relationships, which is key for the Account Manager position.

KPI and Financial Management Savvy

Brush up on your knowledge of KPIs and financial management practices relevant to facilities management. Be prepared to discuss how you've used KPIs to drive performance and how you’ve managed budgets in previous roles. This will show that you can handle the financial aspects of the job effectively.

Senior TFM Account Lead — Client-Facing & Performance in London
Chartwells Independent
Location: London

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