At a Glance
- Tasks: Lead the delivery of exceptional hospitality at one of Europe's largest venues.
- Company: Excel London, a vibrant venue hosting 400 events annually.
- Benefits: Competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Inclusive workplace with great career development opportunities.
- Why this job: Join a dynamic team and make a real impact on memorable events.
- Qualifications: Experience in food service and strong leadership skills required.
The predicted salary is between 46310 - 46310 € per year.
Full-Time / Permanent £46,310 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for a dedicated Senior Conference & Events Operations Manager to help lead the day-to-day delivery of catering services at Excel London - one of Europe’s largest and most successful venues, hosting some 400 events per year!
The Role- Playing a leading role in the delivery of first-rate hospitality offering across conferences and events.
- Alongside the Operations Manager, assist with the development and leadership of your team within Excel London.
- Inspiring your team to deliver exceptional service to our clients and guests.
- Facilitating day to day clients and hospitality operations, ensuring that we are meeting expectations and consistently ‘Winning One Customer at a Time’.
- Reviewing performance of hospitality for conferences and events and ensure delivery of departmental financial targets.
- Experience in a demanding food environment including retail, stand catering, and conferences and banqueting.
- Experience of working with a client group.
- P&L understanding.
- Ability to lead others.
- Excellent written and verbal communication skills.
- Able to influence and operate at all stakeholder levels.
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Senior C&E Operations Manager - Excel London NEW Levy Posted yesterday £46,310.40 per year Lond[...] employer: Chartwells Independent
As a Senior Conference & Events Operations Manager at Excel London, you will be part of a dynamic team in one of Europe’s premier venues, renowned for hosting over 400 events annually. The company offers an exceptional work culture that prioritises employee wellbeing with comprehensive benefits, including healthcare support, generous annual leave, and opportunities for professional development, ensuring that you can thrive both personally and professionally in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior C&E Operations Manager - Excel London NEW Levy Posted yesterday £46,310.40 per year Lond[...]
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your experience and skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Excel London!
We think you need these skills to ace Senior C&E Operations Manager - Excel London NEW Levy Posted yesterday £46,310.40 per year Lond[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior C&E Operations Manager role. Highlight your experience in food environments and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how you can inspire a team. Keep it engaging and relevant to the job description.
Showcase Your Communication Skills:Since excellent written and verbal communication is key for this role, make sure your application reflects that. Use clear language and structure your application well to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Chartwells Independent
✨Know Your Venue
Before the interview, do your homework on Excel London. Familiarise yourself with its history, the types of events it hosts, and its reputation in the industry. This will not only show your enthusiasm but also help you tailor your answers to demonstrate how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Senior C&E Operations Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service delivery. Be ready to discuss your leadership style and how you motivate others to achieve exceptional results.
✨Understand Financials
Since P&L understanding is crucial for this role, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets in previous roles, met financial targets, and made decisions that positively impacted the bottom line. This will demonstrate your capability to handle the financial aspects of the position.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Consider conducting mock interviews with a friend or using video recordings to refine your delivery. Highlight your ability to influence stakeholders at all levels during the interview, as this will be essential for your success.
