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- Tasks: Welcome guests and manage front-of-house operations in a vibrant corporate environment.
- Company: Join an award-winning team known for exceptional service and a people-first culture.
- Benefits: Enjoy gym membership, free lunches, travel discounts, and wellness programmes.
- Why this job: Be the face of a prestigious company and make a real impact every day.
- Qualifications: Customer service experience and a positive, proactive attitude are essential.
- Other info: Opportunities for personal and professional growth in a dynamic workplace.
The predicted salary is between 24000 - 36000 £ per year.
Do you want to be part of an award-winning team? We are looking for a Corporate Receptionist to join our creative team and support us in delivering the excellent service we are known for, in two client buildings based near Green Park/Piccadilly Circus/St. James's Park.
The Corporate Receptionist will be the first point of contact for visitors, staff and a key component in ensuring seamless service delivery within the office environment.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis 8 AM - 6:30 PM, with flexibility as per business needs)
Additional benefits: Uniform, discretionary bonus, free membership to our in-house gym, complimentary lunch in our staff restaurant, and other exciting benefits given by the Client to reward our efforts.
Main responsibilities:
- Welcoming guests and managing front-of-house operations, including switchboard duties and visitor enquiries
- Coordinating a complex meeting room diary, including AV/IT setup and catering arrangements
- Liaising with internal teams such as secretarial, catering, IT/AV, and facilities to ensure seamless service delivery
- Maintaining the reception area and meeting rooms to high standards of cleanliness and presentation
- Handling mail, deliveries, and couriers, including franking, invoice checks, and distribution
- Managing administrative tasks such as taxi bookings, contractor access, and security pass issuance
- Supporting building and facilities operations, including reporting and following up on maintenance issues
The ideal candidate will:
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- Possess a positive, outgoing personality and be able to easily build rapport with key stakeholders
- Be proactive with a "can-do" attitude, flexible, and adaptable, with great attention to detail, and ambition to go the extra mile
- Understand the demands of working in a prestigious corporate environment, and the importance of the Receptionist role
- Be highly professional and stay calm under pressure, with a creative mindset and passion to grow
- Take pride in providing a first-class service, with a strong customer service ethic
- Possess excellent communication skills, verbal and written
- Ideally, have at least one year of customer service experience in a similar role within a luxury hotel, premium airline, or corporate environment
About us: Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.
Receptionist in London employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
Get to know the company! Research Rapport Guest Services and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common receptionist interview questions and role-play with a friend. The more comfortable you are, the better you'll shine when it’s your turn to impress.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our award-winning team!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you align with our values.
Tailor Your CV: Make sure your CV is tailored to the Corporate Receptionist role. Highlight relevant experience, especially in customer service, and showcase any skills that match the job description. We love seeing how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit. Use it to explain your passion for providing excellent service and how your background aligns with our mission at Rapport. Keep it engaging and concise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know the Company Inside Out
Before your interview, take some time to research Rapport Guest Services. Understand their values, recent achievements, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their award-winning team.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your proactive attitude and commitment to delivering first-class service.
✨Practice Your Communication Skills
Since you'll be the first point of contact for visitors and staff, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and answering common interview questions.
✨Dress to Impress
First impressions matter, especially in a corporate environment. Make sure to dress professionally and appropriately for the interview. A polished appearance will reflect your understanding of the role's demands and your respect for the company's culture.
