At a Glance
- Tasks: Deliver exceptional customer service and create delightful experiences for our guests.
- Company: Join Eurest, a part of Compass Group UK&I, known for its inclusive culture.
- Benefits: Earn £15.15 per hour with opportunities for career growth and development.
- Other info: Join a diverse team that values your unique talents and supports your growth.
- Why this job: Be the face of our brand and make a real impact on customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
The predicted salary is between 30000 - 30000 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Eurest on a full time basis, contracted to 35 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Shift Pattern
- Mon: Full-time (Days)
- Tues: Full-time (Days)
- Weds: Full-time (Days)
- Thurs: Full-time (Days)
- Fri: Full-time (Days)
- Sat:
- Sun:
Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Qualifications
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Supervisor NEW Eurest Posted today £15.15 per hour Vmo2 Paddington London Catering employer: Chartwells Independent
Eurest is an exceptional employer that prioritises a vibrant work culture and the personal growth of its employees. Located in the heart of Paddington, London, we offer competitive pay, a supportive team environment, and opportunities for career advancement, all while celebrating diversity and fostering an inclusive atmosphere where every individual can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor NEW Eurest Posted today £15.15 per hour Vmo2 Paddington London Catering
✨Tip Number 1
Get to know the company culture! Before your interview, check out Eurest's social media and website. Understanding their values will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think of scenarios where you can showcase your ability to handle different types of guests. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hospitality Supervisor NEW Eurest Posted today £15.15 per hour Vmo2 Paddington London Catering
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering outstanding service shine through. We want to see how much you care about making our guests feel special and valued.
Be Personable:Remember, you're applying for a role where you'll be the face of our business! Use a friendly tone in your application and share any experiences that highlight your ability to connect with customers.
Highlight Teamwork:We love team players! Make sure to mention any past experiences where you've worked well with others, especially in high-pressure situations. It shows us you're ready to jump into our dynamic team.
Follow Our Application Process:To make things easier for us both, apply directly through our website. It helps us keep track of your application and ensures you get all the info you need about the role!
How to prepare for a job interview at Chartwells Independent
✨Know the Menu Inside Out
Make sure you familiarise yourself with the menu before the interview. Being able to discuss the dishes and make recommendations will show your passion for the role and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a guest, as this aligns perfectly with what Eurest is looking for.
✨Demonstrate Team Spirit
Eurest values teamwork, so be ready to talk about your experiences working in a team. Highlight how you contribute positively to group dynamics and support your colleagues, especially under pressure.
✨Emphasise Your Initiative
Think of instances where you've taken the initiative to solve a problem or improve a process. This will show that you're proactive and can make decisions that benefit customers, which is key for this role.