Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...]
Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...]

Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...]

London Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Provide outstanding customer service in a lively, fast-paced environment at ExCeL London.
  • Company: Join the dynamic team at ExCeL London Hospitality, a leading exhibition centre.
  • Benefits: Enjoy flexible hours, competitive pay, and training opportunities.
  • Why this job: Be part of exciting events and make memorable experiences for guests.
  • Qualifications: Must be 18+, with strong communication skills and a positive attitude.
  • Other info: Great opportunity for personal growth and to work with a fun team.

The predicted salary is between 13 - 16 £ per hour.

Here at ExCeL London Hospitality we provide catering services to one of the biggest and most dynamic exhibitions centres in the world, the ExCeL!

Are you enthusiastic about providing outstanding customer service in a lively, fast‐paced setting? We are seeking motivated people to work in the Retail and Hospitality sectors in the following positions:

  • Waiters/Waitresses
    • Provide top‐notch customer service.
    • Handle alcohol responsibly and in compliance with licensing laws.
    • Maintain cleanliness and hygiene standards, assist with setting up and packing down event spaces as required.
  • Cashiers
    • Manage customer payments.
    • Maintain a positive and friendly demeanour and ensure smooth transactions.
  • Baristas
    • Prepare delicious coffee beverages.
    • Operate the barista machine to prepare high‐quality coffee beverages, including expertly frothing milk to achieve the perfect texture and temperature for each drink.
    • Provide friendly, professional, and efficient customer service.
    • Handle cash and card transactions accurately.
    • Restock and maintain cleanliness in the service area.
    • Assist with setting up and break down of retail spaces as required.
  • Bar Staff
    • Prepare and serve a wide variety of alcoholic and non‐alcoholic beverages, including cocktails, beers, wines, and specialty drinks.
    • Provide knowledgeable recommendations based on guests' preferences and the bar's offerings.
    • Ensure that the bar is fully stocked, organized, and clean at all times.
    • Accurately process transactions, including handling cash and operating the POS system.
    • Monitor guest consumption of alcohol and act in accordance with legal and company guidelines to ensure responsible drinking.
    • Maintain cleanliness and hygiene standards behind the bar, including glassware, equipment, and workstations.
  • General Assistants (Kitchen)
    • Assist chefs with basic food preparation (washing, peeling, chopping).
    • Prepare simple dishes and assist in assembling food items.
    • Follow instructions from senior kitchen staff and comply with all food hygiene and health & safety standards.
    • Help set up and dismantle food stations or kitchen setups for events.
  • Kitchen Porters
    • Ensure all kitchen areas, surfaces, and equipment are kept clean and hygienic.
    • Collect, wash, and store pots, pans, plates, cutlery, and utensils.
    • Operate industrial dishwashers and cleaning equipment.
    • Dispose of kitchen waste in a safe and hygienic manner.
    • Mop floors, clean sinks, and sanitize food prep areas as needed.
  • Cleaners
    • Dusting, vacuuming, and mopping floors.
    • Emptying bins and disposing of waste appropriately.
    • Cleaning and sanitizing restrooms, kitchen areas, and common spaces.
    • Replenishing supplies like soap, paper towels, and tissues.
    • Maintaining cleaning equipment and reporting any issues.

Requirements

  • Must be 18 years or older (due to serving alcohol when required).
  • Able to work a minimum of 3-4 days per week, including evenings and weekends.
  • Strong communication and customer service skills.
  • Ability to work in a fast‐paced environment with a positive attitude.
  • A willingness to learn and grow within the role.

What We Offer

  • Flexible zero‐hours contract to suit your needs.
  • Opportunity to work at exciting events in a dynamic environment.
  • Competitive hourly pay.
  • Training and development opportunities.

How to Apply

We would love to speak with you if you enjoy interacting with customers. Please send your resume and a brief cover letter outlining your availability and qualifications. Additionally, please state the position for which you are interested in applying.

Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...] employer: Chartwells Independent

ExCeL London Hospitality is an exceptional employer, offering a vibrant work environment at one of the world's largest exhibition centres. With flexible zero-hours contracts, competitive pay, and ample training and development opportunities, employees can thrive while providing outstanding customer service at exciting events. Join a dynamic team that values enthusiasm and fosters growth in a fast-paced setting.
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Contact Detail:

Chartwells Independent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...]

Tip Number 1

Get to know the venue! Familiarise yourself with ExCeL London and its vibe. This will help you feel more confident during interviews and show that you're genuinely interested in working there.

Tip Number 2

Network like a pro! Chat with current staff or attend events at ExCeL to make connections. You never know who might put in a good word for you when applying through our website.

Tip Number 3

Practice your customer service skills! Role-play common scenarios you might face as a waiter, barista, or cashier. This will prepare you for any questions during interviews and show off your enthusiasm.

Tip Number 4

Be ready to showcase your flexibility! Highlight your availability and willingness to work evenings and weekends. This is key for roles in hospitality, and it’ll make you stand out when applying through our site.

We think you need these skills to ace Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...]

Customer Service Skills
Cash Handling
Barista Skills
Knowledge of Alcoholic Beverages
POS System Operation
Food Hygiene Standards
Basic Food Preparation
Cleaning and Sanitisation
Communication Skills
Ability to Work in a Fast-Paced Environment
Teamwork
Positive Attitude
Willingness to Learn

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about working in a lively environment like ExCeL London. A bit of personality goes a long way!

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the specific role you're applying for. Highlight relevant experience and skills that match the job description. We love seeing how you fit into our team!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when applicants get straight to the good stuff without unnecessary fluff!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Chartwells Independent

Know the Role Inside Out

Before your interview, make sure you understand the specific role you're applying for. Whether it's as a waiter, barista, or kitchen porter, know the key responsibilities and how they fit into the overall hospitality experience at ExCeL London. This will help you answer questions confidently and show your enthusiasm for the position.

Show Off Your Customer Service Skills

Since this role is all about providing outstanding customer service, be ready to share examples from your past experiences. Think of situations where you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to thrive in a fast-paced environment.

Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. Even if the job involves casual attire, showing up looking polished and professional will convey that you take the opportunity seriously and are ready to represent the ExCeL brand.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.

Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...]
Chartwells Independent
Location: London
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  • Hospitality Staff - ExCel London Exhibition Centre NEW Constellation Posted today £13.85 per ho[...]

    London
    Full-Time
    13 - 16 £ / hour (est.)
  • C

    Chartwells Independent

    50-100
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