At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a vibrant team at CH&CO, part of Compass Group UK&I.
- Benefits: Enjoy competitive pay, personal development, wellbeing support, and discounts.
- Other info: Dynamic environment with opportunities for growth and regular social events.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, great communication skills, and teamwork.
The predicted salary is between 15 - 15 £ per hour.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a part time basis, contracted to 32 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:
- Great operational training and development
- Life assurance scheme
- Personal Development and Training opportunities - We are passionate about our growing team
- A great wellbeing strategy - including access to our Employee Assistance Programme
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Access to some great high street discount vouchers
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Ideal Hospitality Assistant
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant NEW Vacherin Posted yesterday £15.63 per hour London Catering employer: Chartwells Independent
At CH&CO, we pride ourselves on creating a vibrant and inclusive work environment where our Hospitality Assistants can thrive. With a strong focus on employee development, competitive benefits, and a supportive team culture, we ensure that every member feels valued and empowered to deliver exceptional service. Join us in London, where your passion for hospitality will be recognised and rewarded, and enjoy opportunities for personal growth alongside a fantastic wellbeing strategy.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant NEW Vacherin Posted yesterday £15.63 per hour London Catering
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make recommendations. Being able to demonstrate your passion for outstanding service during the interview can really set you apart from the crowd.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional when you show up for your interview. It shows that you take the opportunity seriously and are ready to represent their brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar and reinforces your interest in joining their amazing team.
We think you need these skills to ace Hospitality Assistant NEW Vacherin Posted yesterday £15.63 per hour London Catering
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering outstanding service and making our guests feel special.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the role of a Hospitality Assistant.
Be Personable:Use a friendly tone in your cover letter. Remember, we’re looking for someone who can connect with our guests, so let your personality come through in your writing!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Chartwells Independent
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any special offerings. Being able to discuss dishes confidently and make recommendations will show that you're genuinely interested in the role and ready to provide exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. This could be a time you resolved a complaint or made someone's day better. Highlighting these moments will demonstrate your passion for delivering outstanding service.
✨Emphasise Teamwork and Communication
As a Hospitality Assistant, being a team player is crucial. Think of instances where you've worked well in a team or communicated effectively under pressure. Sharing these stories will illustrate your ability to thrive in a fast-paced environment.
✨Express Your Desire to Grow
The company values personal development, so be sure to express your eagerness to learn and grow within the role. Mention any specific skills you want to develop or training opportunities you're excited about, showing that you're committed to your career progression.
