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- Tasks: Lead and oversee premium dining and catering events with a focus on exceptional service.
- Company: Join Compass Group, a leader in the hospitality industry with a commitment to diversity.
- Benefits: Competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Why this job: Make a real impact in high-end dining while growing your career in a dynamic environment.
- Qualifications: Strong background in hospitality and event operations management.
- Other info: Opportunities for professional growth and strategic influence in a supportive culture.
The predicted salary is between 65000 - 91000 £ per year.
We are seeking an accomplished Head of Events Operations with a strong background in hospitality, food service, and restaurant-led events to oversee the operational delivery of premium dining and catering experiences. This senior leadership role is responsible for ensuring the seamless execution of food-focused events while maintaining the highest standards of service, compliance, and commercial performance.
Responsibilities
- Lead the operational planning and delivery of hospitality-driven events, including large-scale dining experiences and high-volume service.
- Oversee front-of-house (FOH) and back-of-house (BOH) operations, ensuring exceptional guest experience and service consistency.
- Produce detailed operational plans, service notes, and staffing briefings aligned with food service requirements.
- Attend site visits, tastings, and client meetings to assess menus, service flow, and operational feasibility.
- Manage supplier relationships for food, beverage, equipment, and logistics.
- Act as the primary operational contact for key clients and hospitality venues, ensuring adherence to venue and food safety standards.
Team & Staffing Leadership
- Lead, develop, and appraise the full-time operations team.
- Recruit, train, and manage freelance Operations Managers with hospitality expertise.
- Oversee FOH staffing functions, including coordination with staffing agencies and performance feedback.
- Ensure all staff uphold service standards, presentation, punctuality, and brand values within a restaurant-led environment.
- Verify right-to-work documentation and mandatory hospitality training for all staff.
Financial, Food & Compliance Management
- Maintain responsibility for operational cost control, including staffing, food, beverage, and equipment spend.
- Support gross profit targets through effective planning and supplier negotiation.
- Ensure full compliance with food safety, health & safety, licensing, and risk assessment requirements.
- Oversee training certifications relevant to hospitality operations, including food safety and first aid.
What We Offer
- Competitive salary of £65,000 per annum.
- Senior leadership position within a food-focused hospitality business.
- Opportunity to manage complex, high-end dining and catering operations.
- Clear scope for professional growth and strategic influence.
- Comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Free wellness, mindfulness and exercise classes.
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Head Of Event Operations in London employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Event Operations in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and events industry. Attend industry events, join relevant groups on social media, and don’t be shy to reach out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to meet potential employers or clients, make sure to highlight your experience in managing high-end dining and catering operations. Share specific examples of successful events you've overseen to demonstrate your skills.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their approach to food service and hospitality, and think about how your background aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Head Of Event Operations in London
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your background in hospitality and event operations. We want to see how your past experiences align with the role of Head of Event Operations, so don’t hold back on those impressive achievements!
Tailor Your Application: Take a moment to customise your application for us. Use the job description as a guide and sprinkle in relevant keywords that match our needs. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for leading our event operations. A well-structured application can really make you stand out!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know Your Events Inside Out
Before the interview, dive deep into the types of events the company hosts. Familiarise yourself with their past events, especially those that are food-focused. This will not only show your genuine interest but also allow you to discuss how your experience aligns with their operational needs.
✨Showcase Your Leadership Skills
As a Head of Event Operations, you'll be leading teams. Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your approach to training and developing staff, as well as how you ensure service standards are met consistently.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think about challenges you've faced in previous roles, particularly around compliance and operational delivery, and be ready to explain how you navigated those situations effectively.
✨Understand Financial Management
Brush up on your knowledge of cost control and supplier negotiation strategies. Be prepared to discuss how you've managed budgets in the past and how you can contribute to maintaining gross profit targets while ensuring exceptional service delivery.