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- Tasks: Lead catering operations and enhance student life at the University of London.
- Company: Join Gather & Gather, a bold and innovative food service company.
- Benefits: Enjoy personal development, healthcare support, and a great wellbeing strategy.
- Why this job: Shape the student experience and make a real impact in a prestigious environment.
- Qualifications: Senior management experience in hospitality or multi-site operations required.
- Other info: Dynamic role with opportunities for career growth and team development.
The predicted salary is between 42000 - 58000 £ per year.
Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do–we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a General Manager to join our team at University of London.
Location: University of London, Central London
Are you a dynamic leader with a passion for hospitality, operational excellence, and student experience? We’re seeking a General Manager to oversee our multi-site Halls of Residence at the University of London. In this role, you will lead catering operations, residential services, and student engagement initiatives, ensuring top-quality food, service, and compliance across all sites. You’ll work closely with our executive chef, unit managers, and university partners to drive innovation, efficiency, and a first-class student experience.
What you’ll do:
- Lead and develop multi-site catering and residential operations.
- Manage budgets, P&L, procurement, labour, and waste to deliver financial targets.
- Deliver themed events, pop-ups, and initiatives to enhance student life.
- Ensure full compliance with food safety, health & safety, and governance standards.
- Build strong relationships with university stakeholders, driving service excellence and operational alignment.
- Recruit, coach, and develop high-performing teams.
What we’re looking for:
- Senior management experience in contract catering, multi-site operations, or hospitality.
- Proven P&L accountability and operational leadership.
- Strong student-focused mindset, with excellent people and stakeholder management skills.
Why join us:
This is your chance to shape the student experience, lead a talented team, and make a tangible impact on service delivery and engagement at a prestigious university.
What’s in it for you?
- Working with Gather and Gather has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
General Manager - Halls of Residence NEW Gather & Gather Posted today £50,000 per year London O[...] employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Halls of Residence NEW Gather & Gather Posted today £50,000 per year London O[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and catering industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and hospitality shine through. Share stories that highlight your leadership skills and how you've made a difference in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Research is key! Before any interview, dive deep into Gather & Gather’s values and recent projects. This will help you tailor your answers and show that you’re genuinely interested in being part of their team. Plus, it’ll give you some great talking points!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and proactive. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace General Manager - Halls of Residence NEW Gather & Gather Posted today £50,000 per year London O[...]
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality and student experience shine through. We want to see how your passion aligns with our mission of bringing food and people together!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in multi-site operations and contract catering. We love seeing how your background fits with the role of General Manager at the University of London.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we’re looking for strong leadership and operational excellence!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Gather & Gather.
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand how they prioritise food and student experience. This will help you align your answers with their goals and show that you're genuinely interested in what they do.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams, handled budgets, and improved operations in previous roles. Be ready to discuss specific challenges you faced and how you overcame them.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about their current initiatives or challenges they face in catering and student engagement. This shows your enthusiasm and willingness to contribute positively to their team.
✨Highlight Your Student-Centric Approach
Since this role focuses on enhancing the student experience, be prepared to share your ideas on how to create memorable moments for students. Discuss any past experiences where you’ve successfully engaged with customers or improved service delivery in a similar environment.
