At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food service and customer experiences.
- Company: Join a dynamic company that values teamwork and customer care.
- Benefits: Enjoy a competitive salary, pension scheme, and exclusive discounts on travel and groceries.
- Other info: Opportunities for career growth and access to wellness classes.
- Why this job: Be the face of our brand and make a real impact on customer satisfaction.
- Qualifications: Bring a positive attitude, great communication skills, and a passion for teamwork.
The predicted salary is between 31000 - 40000 £ per year.
£14.94 per hour
40 hours per week
Working Monday to Friday, occasional weekends
To manage a frontline team of food service assistants. Perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations.
Responsibilities
- Crafting eye‑catching food and counter displays that draw customers in
- Acquire a good knowledge of all products to advise individual customers on their product choice
- Demonstrate a can‑do attitude towards individual customer requests and strive to exceed customer expectations
- Proudly represent the company and embody our positive brand image
- Handle transactions with ease and operate the cash register efficiently
- Uphold the highest standards of Food Handling & Hygiene
- Ensure a safe and healthy work environment by adhering to Health & Safety regulations
- Assist in the preparation of hospitality as required
- Clean all work areas during and after use and remove all waste to the appropriate area
Essential
- Bring a positive, can‑do attitude to everything you do
- Good communication skills
- Excel as a supportive and collaborative team player
- Embrace the excitement of thriving under pressure
- Demonstrate impeccable time management and reliability
- Prioritise safety in every task you undertake
Desirable
- Experience of working in an environment where there are peaks and troughs in demand during service times
- Experience of working in environments involving high levels of customer care
- NVQ Level 2 or equivalent in relevant area
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Front Of House Team Lead NEW Defence Posted today £14.94 per hour London Operations employer: Chartwells Independent
Join our dynamic team as a Front of House Team Leader in London, where we prioritise a supportive work culture and employee growth. Enjoy competitive pay, a contributory pension scheme, and access to exclusive discounts on travel and groceries, all while working in a vibrant environment that values your contributions and encourages personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Lead NEW Defence Posted today £14.94 per hour London Operations
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of scenarios where you can demonstrate your can-do attitude and problem-solving abilities. Role-play with a friend or family member to get comfortable with those tricky questions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you take the opportunity seriously and are ready to represent the brand positively from day one.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front Of House Team Lead NEW Defence Posted today £14.94 per hour London Operations
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you embody that positive, can-do attitude we’re looking for.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader position. Highlight any relevant experience you have in food service or customer care, and don’t forget to mention your ability to thrive under pressure!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Familiarise yourself with the menu and products you'll be working with. Being able to confidently discuss food options and make recommendations will show that you're ready to lead the team and provide excellent customer service.
✨Show Off Your Team Spirit
Emphasise your experience as a supportive team player. Share examples of how you've collaborated with others in high-pressure situations, as this role requires someone who can thrive under stress while keeping the team motivated.
✨Demonstrate Your Can-Do Attitude
Prepare to showcase your positive attitude during the interview. Think of specific instances where you went above and beyond for customers or your team, as this aligns perfectly with the company’s values.
✨Safety First!
Brush up on Health & Safety and Food Safety regulations relevant to the role. Be ready to discuss how you prioritise safety in your work, as this is crucial for maintaining a healthy environment for both staff and customers.
