At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food service and customer experiences.
- Company: Join a dynamic company that values diversity and teamwork.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts on travel and shopping.
- Other info: Flexible hours with opportunities for personal and professional development.
- Why this job: Make a real impact while thriving in a fast-paced, fun environment.
- Qualifications: Bring a positive attitude, great communication skills, and a passion for customer care.
The predicted salary is between 30000 - 31000 £ per year.
To manage a frontline team of food service assistants. Perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and Food Safety regulations.
Your key responsibilities will include:
- Crafting eye-catching food and counter displays that draw customers in
- Acquiring a good knowledge of all products in order to be able to advise individual customers on their product choice
- Demonstrating a can-do attitude towards individual customer requests and striving to exceed customer expectations
- Proudly representing the company and embodying our positive brand image
- Handling transactions with ease and operating the cash register efficiently
- Upholding the highest standards of Food Handling & Hygiene
- Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
- Assisting in the preparation of hospitality as required
- Cleaning all work areas during and after use and removing all waste to the appropriate area
Essential
- Bring a positive, can-do attitude to everything you do
- Good communication skills
- Excel as a supportive and collaborative team player
- Embrace the excitement of thriving under pressure
- Demonstrate impeccable time management and reliability
- Prioritise safety in every task you undertake
Desirable
- Experience of working in an environment where there are peaks and troughs in demand during service times
- Experience of working in environments involving high levels of customer care
- NVQ Level 2 or equivalent in relevant area
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Please note: This role is contracted to weeks per year.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front Of House Team Lead in London employer: Chartwells Independent
Compass Group UK&I is an exceptional employer, offering a vibrant work culture in the heart of London where teamwork and customer service excellence are at the forefront. With a strong commitment to employee growth through Career Pathways and MyLearning programmes, alongside a range of benefits including healthcare access, travel discounts, and wellness classes, we ensure our team members feel valued and empowered to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Lead in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, being able to express yourself clearly and confidently is key. Try role-playing common customer scenarios with a friend to get comfortable.
✨Tip Number 3
Show off your can-do attitude during the interview. Share examples of how you've gone above and beyond in previous roles, especially in high-pressure situations. This will demonstrate that you thrive under pressure and are ready to tackle any challenge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and are ready to embrace the opportunities we offer.
We think you need these skills to ace Front Of House Team Lead in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your positive, can-do attitude aligns with our values.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader position. Highlight your relevant experience in customer care and teamwork, and mention any specific skills that match the job description. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing benefits!
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Make sure you have a solid understanding of the food products and services offered. Familiarise yourself with the menu and be ready to discuss how you can enhance customer experiences through your knowledge.
✨Show Off Your Can-Do Attitude
During the interview, demonstrate your positive attitude and willingness to go the extra mile. Share examples of how you've exceeded customer expectations in the past, as this aligns perfectly with what they’re looking for.
✨Team Player Vibes
Highlight your experience working in a team environment. Talk about how you support your colleagues and contribute to a collaborative atmosphere, especially during busy service times.
✨Safety First!
Be prepared to discuss your knowledge of Health & Safety and Food Safety regulations. Show that you prioritise safety in every task and can maintain high standards of hygiene in a fast-paced environment.
