At a Glance
- Tasks: Deliver exceptional service and maintain cleanliness in food areas while assisting with food prep.
- Company: Join Compass, a leading company in the food service industry.
- Benefits: Enjoy competitive pay, career growth, healthcare perks, and exclusive discounts.
- Other info: Flexible working environment with opportunities for personal development.
- Why this job: Be part of a dynamic team that values your contributions and offers real career progression.
- Qualifications: Customer-focused attitude and willingness to learn; previous experience is a plus.
The predicted salary is between 28000 - 30000 £ per year.
Location: London
Salary: £14.13 per hour
Hours: 40 Hours Per week
Role Overview
We are excited to welcome a Food Service Assistant to join our contract team in London.
Key Responsibilities
- Provide friendly and professional service to customers, exceeding their expectations whenever possible.
- Maintain cleanliness and organization in food and beverage areas, including the kitchen, dining room, and coffee shop.
- Assist with food preparation, service, handling, and storage as directed by your Line Manager.
- Ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling.
- Support the management and upkeeping of storeroom areas.
- Assist when required with the loading or unloading of deliveries to unit.
- Check all items against delivery notes, or an invoice and report to Line Manager any stock, or goods discrepancy.
- Ensure planograms for retail stock are adhered to and fully compliant with company brand standards.
- Actively seek and pass on customer feedback to improve service quality.
- Upsell products and demonstrate excellent knowledge of offerings to customers.
- Participate in continuous improvement efforts to enhance work activities and efficiency.
- Ensure compliance with health, safety, and hygiene standards at all times.
- Complete required paperwork accurately and promptly, including Food Safety and Health & Safety documentation.
- Support stocktaking procedures to minimize waste and ensure efficient inventory management.
- Assist with loading and unloading supply vehicles as needed.
- Flexibility to work in other units within a reasonable distance when required.
Who Are You
- A confident communicator who can engage with customers and team members alike.
- Self-motivated and capable of working independently.
- Committed to providing exceptional customer care with a positive attitude.
- Enthusiastic about working in a catering environment and maintaining high standards.
- Adheres to personal hygiene standards and follows safety procedures diligently.
- Willing to undertake manual cleaning duties as part of the role.
- Shares knowledge and experiences with team members to foster a collaborative environment.
- Previous experience in a similar role is preferred.
- Basic Food Hygiene/level 2 certification is desirable but not essential.
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Please note: This role is contracted to weeks per year
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Food Service Assistant in London employer: Chartwells Independent
At Compass Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture in London that prioritises employee growth and well-being. With competitive pay, a contributory pension scheme, and access to exclusive discounts and wellness programmes, we empower our Food Service Assistants to thrive while providing outstanding service in a dynamic catering environment. Join us to be part of a diverse team where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Compass and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and experience in food service to really stand out.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, especially in a customer-facing role like a Food Service Assistant.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food Service Assistant in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to tailor your application to the Food Service Assistant role. Highlight any relevant experience you have in customer service or food handling, and mention how you can contribute to our team’s success.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Food Service Assistant. Familiarise yourself with tasks like food preparation, customer service, and hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing exceptional customer care, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your commitment to excellent service.
✨Prepare for Practical Questions
Expect questions that assess your knowledge of food safety and hygiene standards. Brush up on basic food hygiene principles and be prepared to discuss how you would handle specific situations, like managing stock or ensuring cleanliness in food areas.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
