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- Tasks: Lead a dynamic front-of-house team and create unforgettable guest experiences.
- Company: Brentford Football Club, a vibrant hub for sports and hospitality.
- Benefits: Competitive salary, exciting matchday atmosphere, and opportunities for professional growth.
- Why this job: Be the face of hospitality at thrilling live sports events and connect with diverse guests.
- Qualifications: 3+ years in premium hospitality, wine knowledge, and excellent communication skills.
- Other info: Join us for the 2026/27 season and immerse yourself in the excitement of live sports.
The predicted salary is between 36000 - 60000 £ per year.
The Role: As the Lead Room Manager, you are the face of the space. You lead from the front, with food knowledge to hand and a passion for enticing guests to enjoy our exceptional wine offering, ensuring that every guest receives the same impeccable level of attention.
What you’ll do:
- Lead the Charge: Inspire and manage a slick front-of-house team with clarity, fairness, and high expectations.
- The Ultimate Host: Act as the visible personality of the room, recognising regulars and welcoming new guests without compromising your consistent professionalism.
- Uphold the Standard: From the perfect pour of a vintage Bordeaux to the alignment of the furniture, your attention to detail is exceptional.
- Stay Grounded: You’ll interact with high-profile individuals regularly. We need you to remain professional and focused on leading the team to deliver an exceptional guest experience.
- Own the Space: Take total accountability for the matchday operation, ensuring seamless communication with our partners and wider teams.
What you will bring:
- Experience: At least 3 years’ experience in Food and Beverage management within premium hospitality.
- Knowledge: You know your way around a wine list and a shaker. You can talk confidently about flavour profiles and premium pours.
- Temperament: You are a ‘radiator’. You remain calm under pressure and make fast, confident decisions.
- Communication: You navigate conversations across diverse guest demographics with ease, genuine care, and maturity.
- Availability: Total commitment to the 2026/27 season (August – May), with attendance at a minimum of 85% of Brentford home fixtures.
Preferable:
- WSET Level 2 or above qualification.
- Mixology background or a deep passion for craft spirits.
- A passion for exceptional culinary experiences.
- A genuine love for the atmosphere of live sports.
Apply Now! If you’re passionate about hospitality, we’d love to hear from you. Submit your CV today via our short application form — our team will be in touch shortly.
Experienced Lead Manager at Brentford Football Club! in London employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Lead Manager at Brentford Football Club! in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even chat with folks at your favourite restaurants. You never know who might have a lead on that perfect Lead Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for food and beverage shine through. Share your experiences and how you’ve led teams in the past. Remember, they want to see the real you!
✨Tip Number 3
Prepare for interviews by knowing your stuff! Brush up on wine knowledge and mixology trends. Be ready to discuss your favourite flavour profiles and how you create exceptional guest experiences. Confidence is key!
✨Tip Number 4
Apply through our website! It’s quick and easy, and it shows you’re serious about joining the Brentford team. Plus, we love seeing applications come directly from passionate candidates like you!
We think you need these skills to ace Experienced Lead Manager at Brentford Football Club! in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific experiences that highlight your love for food and beverage management, especially in premium settings.
Tailor Your CV: Make sure your CV is tailored to the Lead Room Manager role. Highlight relevant experience, especially your knowledge of wine and mixology, and how you've led teams in high-pressure environments.
Be Professional Yet Approachable: Your written application should reflect the balance of professionalism and approachability we value. Use a friendly tone while maintaining clarity and focus on your achievements.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Brentford Football Club.
How to prepare for a job interview at Chartwells Independent
✨Know Your Stuff
Brush up on your food and beverage knowledge, especially wines and mixology. Be ready to discuss flavour profiles and your favourite pairings. This will show your passion and expertise, which is crucial for the Lead Room Manager role.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired your team or handled a challenging situation with grace. This will demonstrate your ability to manage the front-of-house team effectively.
✨Be the Ultimate Host
Practice your hosting skills by thinking about how you would welcome guests. Consider how you can make regulars feel special while also making newcomers feel at home. This is key to showing that you can embody the personality of the room.
✨Stay Calm Under Pressure
Think of scenarios where you had to make quick decisions under stress. Be prepared to share these experiences during the interview to highlight your temperament and ability to maintain professionalism, especially in a high-profile environment.
