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- Tasks: Plan and execute corporate events, ensuring exceptional client experiences.
- Company: Join a multi-award-winning company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and free meals at work!
- Why this job: Make a real impact in event management while growing your career.
- Qualifications: Strong customer service skills and experience in event planning.
- Other info: Flexible working hours and opportunities for personal and professional growth.
The predicted salary is between 34000 - 46000 £ per year.
Working as an Event Manager, you will be responsible for planning and executing all corporate events, ensuring exceptional experience for our clients. The position requires excellent organizational skills, a knack for multitasking, and a passion for delivering outstanding client experience. You will be part of an EMEA wide team of 24 and growing! The team works very collaboratively even though we are widespread and are looking forward to having you join our team.
Type of contract: Full-time, permanent
Hours: 40 per week (Monday-Friday, 8 AM - 5 PM with flexibility as per business needs)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in house diets (breakfast, lunch and free coffee) are included!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- The Events Manager is primarily responsible for booking, coordinating, and managing the use of the Meeting Rooms. This position also requires the administration of sales, audit performance and profitability objectives.
- You will be the first point of contact for our Hosts, Bookers and Guests providing a warm and informative welcome and introducing them to the area and its facilities.
- You will be extremely customer focused and be able to deal with enquiries and queries in a proactive and efficient manner always ensuring guest satisfaction.
- Assist with the coordination and production of all key events.
- Coordinate the planning and delivery of all aspects for all events, taking complete ownership for each event from the initial enquiry, availability, and diary management through to the delivery and follow up of all bookings.
- Work in partnership with all other service providers to develop and deliver events successfully.
- Day to day event management for all event activity.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
- Outstanding customer service skills.
- Superior verbal and written communication skills.
- Highly proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook).
- Experience working in a technical/audiovisual environment.
- Ability to work independently, prioritize effectively and make decisions when faced with ambiguity.
- Ability to adapt quickly to change and maintain a flexible approach when providing customer support.
- Work experience with reservation software platforms.
- Managerial experience – Managing events team coordinator.
- Catering or other food service‑related experience.
- Communications, Event Planning or Hospitality background.
About us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Event Manager NEW Rapport Posted today £40,000 per year London employer: Chartwells - Independent
Contact Detail:
Chartwells - Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Manager NEW Rapport Posted today £40,000 per year London
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow event managers, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills in real-time! If you can, volunteer to help at events or even organise a small gathering. This hands-on experience will not only boost your CV but also give you great stories to share during interviews.
✨Tip Number 3
Prepare for interviews by researching the company and its events. We want to see your passion for creating exceptional experiences, so come armed with ideas and examples of how you’ve delivered outstanding service in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Event Manager NEW Rapport Posted today £40,000 per year London
Some tips for your application 🫡
Show Your Organisational Skills: As an Event Manager, your organisational skills are key! Make sure to highlight any relevant experience in planning and executing events. Use specific examples to show how you’ve successfully managed multiple tasks at once.
Be Customer-Focused: We love candidates who put clients first! In your application, share stories that demonstrate your outstanding customer service skills. Show us how you've gone above and beyond to ensure client satisfaction.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to show that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at Chartwells - Independent
✨Know Your Events Inside Out
Before the interview, research the types of corporate events the company typically manages. Familiarise yourself with their past events and think about how you can contribute to their success. This shows your genuine interest and helps you stand out.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills and ability to multitask. Think of specific situations where you successfully managed multiple events or tasks simultaneously. This will demonstrate your capability to handle the demands of the role.
✨Emphasise Customer Focus
Since the role is heavily customer-focused, be ready to discuss how you've provided exceptional service in previous positions. Share stories that illustrate your proactive approach to client satisfaction and how you’ve handled challenging situations.
✨Be Ready for Teamwork Questions
Given that you'll be part of a collaborative team, prepare to discuss your experience working in teams. Highlight instances where you contributed to a group project or supported colleagues, showcasing your ability to work well with others.
