At a Glance
- Tasks: Be the friendly face of our company, welcoming clients and managing their queries.
- Company: Join Rapport, a multi-award-winning guest services company with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and endless learning opportunities.
- Other info: Participate in a virtual recruitment event on 19th June for your chance to shine!
- Why this job: Make great first impressions and be part of a supportive team in a vibrant environment.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
Are you looking for your next opportunity in a people-focused, professional environment? Do you love creating great first impressions, staying organised, and being part of a supportive team? If so, we’d love to meet you at our upcoming virtual recruitment event on Friday, 19th June between 9.30 AM and 1.30 PM.
We are looking for a corporate receptionist to join our Rapport team at our prestigious client's offices, based in the heart of Edinburgh. If you are passionate about providing great service, then we would love to receive your application.
Type of Contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday, shift rota between 7 AM to 7 PM)
If you are shortlisted, we will be in touch with further event details and your time slot – so keep an eye on your inbox (and spam folder, just in case!). Please note, this event has a selective number of spots, therefore candidates are not guaranteed a spot to attend.
Join us at Rapport and be part of a company that values connection, collaboration, and creating a brilliant experience every single day.
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main responsibilities
- Be the first point of contact for all clients and customers arriving to the building.
- Meet, greet, and assist with all queries and/or meetings and events on site.
- Answer and redirect telephone calls and emails as appropriate.
- Set up and manage meeting rooms.
The ideal candidate will
- Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Be a self-starter with experience in a customer-facing role (Customer service skills are essential).
- Possess excellent communication skills at all levels.
- Be proficient in business administration and able to work independently or in a team setting.
- Have a great eye for detail, excellent organisational and time management skills.
About us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Edinburgh Virtual Corporate Reception Recruitment Event - 19th June 2026 in London employer: Chartwells Independent
At Rapport, we pride ourselves on being a people-focused employer that fosters a supportive and collaborative work environment in the heart of Edinburgh. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, including exclusive discounts, wellness programmes, and opportunities for personal and professional growth. Join us to be part of a dynamic team where your contributions are celebrated, and you can make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Edinburgh Virtual Corporate Reception Recruitment Event - 19th June 2026 in London
✨Tip Number 1
Make sure to research the company and its values before the event. Knowing what Rapport stands for will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your introduction! You’ll want to make a great first impression, so think about how you can highlight your customer service skills and experience in a way that aligns with what they’re looking for.
✨Tip Number 3
Prepare some thoughtful questions to ask during the event. This shows that you’re engaged and eager to learn more about the role and the company, plus it gives you a chance to stand out from the crowd.
✨Tip Number 4
Don’t forget to follow up after the event! A quick thank-you email can go a long way in keeping you top of mind for the recruiters. And remember, apply through our website to ensure your application gets the attention it deserves!
We think you need these skills to ace Edinburgh Virtual Corporate Reception Recruitment Event - 19th June 2026 in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for providing great service and being part of a supportive team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention how your background aligns with the responsibilities of a corporate receptionist and how you embody our values at Rapport.
Keep It Clear and Concise:We appreciate clarity! Make your application easy to read by using clear language and keeping it concise. Highlight your key achievements and skills without overwhelming us with too much information.
Apply Through Our Website:Don’t forget to apply through our website! This ensures that your application goes directly to us, and we can keep track of all submissions efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Chartwells Independent
✨Know Your Role
Before the event, take some time to really understand what being a corporate receptionist entails. Familiarise yourself with the responsibilities listed in the job description, like meeting and greeting clients and managing queries. This will help you articulate how your skills align with the role.
✨Practice Your First Impression
Since this role is all about creating great first impressions, practice your greeting and body language. A warm smile and confident tone can make a huge difference. Consider doing a mock interview with a friend to get comfortable with presenting yourself professionally.
✨Prepare Questions
Think of insightful questions to ask during the event. This shows your interest in the company and the role. You might ask about the team culture at Rapport or how they support employee development. It’s a great way to demonstrate your enthusiasm!
✨Showcase Your Organisational Skills
As a corporate receptionist, being organised is key. During the interview, share examples of how you've successfully managed multiple tasks or events in the past. This will highlight your ability to thrive in a busy environment and reassure them that you can handle the demands of the role.
