At a Glance
- Tasks: Lead a dynamic catering operation and ensure exceptional service across multiple outlets.
- Company: Join a leading corporate catering company in London with a vibrant culture.
- Benefits: Enjoy free meals, gym access, travel discounts, and a comprehensive benefits package.
- Other info: Flexible hours with opportunities for career growth and personal development.
- Why this job: Be part of a fast-paced environment where you can make a real impact in hospitality.
- Qualifications: Proven leadership experience in high-volume hospitality and strong compliance knowledge.
The predicted salary is between 50000 - 50000 £ per year.
Deputy General Manager | £50,000 per annum
About the Role
We're looking for an experienced and ambitious Deputy General Manager to join the leadership team at one of London's flagship corporate catering operations.
This is a highly visible role responsible for supporting the General Manager in leading a multi-faceted operation, including retail cafés, staff dining, hospitality, and large-scale events.
You'll be instrumental in driving operational excellence, developing high-performing teams, maintaining exceptional compliance standards, and building strong relationships with both clients and stakeholders.
This role would suit someone who thrives in a fast-paced environment, enjoys leading from the front, and has a passion for delivering outstanding hospitality while maintaining robust operational governance.
The role benefits from a Monday to Friday, daytime pattern.
Key Responsibilities
- Support the General Manager in the day-to-day leadership of a busy, multi-outlet catering operation.
- Lead, coach and develop Heads of Department to create a high performing, engaged, and accountable management team.
- Drive exceptional service standards across retail, hospitality, staff dining and events, ensuring an outstanding customer experience.
- Champion food safety, health & safety, allergen management and statutory compliance, ensuring the operation remains audit-ready at all times.
- Monitor operational performance, identifying opportunities to improve standards, efficiency, and service delivery.
- Support financial performance through effective labour planning, stock management and cost control.
- Build and maintain strong relationships with clients and key stakeholders, acting as a trusted operational partner.
- Oversee the successful delivery of executive hospitality, private dining, working lunches and large-scale annual events when required.
- Lead by example, maintaining exceptional standards of professionalism, presentation and operational discipline.
- Support the General Manager in delivering cultural change, continuous improvement initiatives and business objectives.
About You
You'll be an experienced hospitality leader with a proven track record of delivering operational excellence within a corporate contract catering environment or private education.
You’ll also bring
- Strong leadership experience managing multiple departments within a high-volume hospitality operation.
- Excellent knowledge of food safety, health & safety, allergen management and compliance.
- A people first approach in tandem with a hands‑on leadership style.
- The ability to inspire, coach and develop others.
- Commercial awareness with experience managing labour, stock and operational performance.
- Confidence building relationships with senior clients and stakeholders.
- Excellent organisational skills with the ability to prioritise competing demands.
- Strong IT skills.
- Exceptional attention to detail and commitment to maintaining consistently high standards.
- A proactive, resilient and solutions‑focused approach, remaining calm under pressure.
- Flexibility to support the operational needs of the business, including occasional early starts.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Free on‑site gym
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers.
We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
#J-18808-Ljbffr
Deputy General Manager NEW Restaurant Associates Posted today £50,000 per year Euston, London O[...] employer: Chartwells Independent
Join Constellation at Molineux Stadium, where we pride ourselves on creating a vibrant and supportive work environment for our Kitchen Porters. With flexible matchday roles, you'll have the chance to be part of thrilling events while enjoying opportunities for personal growth and development within the Levy UK family. Our commitment to high standards and teamwork ensures that every employee feels valued and integral to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager NEW Restaurant Associates Posted today £50,000 per year Euston, London O[...]
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chartwells Independent. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chartwells Independent
Don't be shy about reaching out to Chartwells Independent directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager NEW Restaurant Associates Posted today £50,000 per year Euston, London O[...]
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chartwells Independent and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chartwells Independent
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
